Product Operations Lead: Launch & Scale Global Experiences

Fever; Madrid; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Gympass

English lessons

Flexible remuneration

Salary advance

Job summary

Fever, the world’s leading tech platform for culture and live entertainment, is seeking a Product Operations professional to help launch and scale products and business lines. You will shape operating models, manage backend tools, and coordinate cross-functional teams to ensure seamless product delivery.

The role emphasizes process definition, monitoring, and proactive problem-solving in a fast-paced, international environment based in Madrid.

Qualifications

• Excellent communication and interpersonal skills to collaborate with multiple stakeholders.
• Fast learner with ownership to lead tasks autonomously in a fast-paced environment.
• Comfortable working under pressure and handling high-demand peaks.
• Fluent in English and Spanish is required.
• Minimum 2+ years in product operations, business operations, or similar roles.

Responsibilities

• Digital products’ operational setup: support GTM and operating model end-to-end.
• Backend & Tools Management: manage Fever back office, ticketing platforms, CRM and related tools.
• Process Definition: design core operational processes from zero and iterate before scale.
• Quality & Operational Monitoring: review setups, detect incidents early, ensure ongoing stability.
• Cross-Team Coordination: connect Product, Tech, Operations, PM and Finance for aligned decisions.
• Team Alignment & Reporting: participate in weekly priority alignment and issue reporting.

Skills

Communication

English & Spanish

Organizational skills

Problem solving

MS Office / Excel

Salesforce knowledge

Tools

Salesforce

CRM systems

Job description

Fever, the world’s leading tech platform for culture and live entertainment, is seeking a Product Operations professional to help launch and scale products and business lines. You will shape operating models, manage backend tools, and coordinate cross-functional teams to ensure seamless product delivery.

The role emphasizes process definition, monitoring, and proactive problem-solving in a fast-paced, international environment based in Madrid.