Product Manager - Openbank App (Digital Channels)

Banco Santander SA; Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

BeHealthy wellness programme

Parental leave

Volunteer hours

Global career paths

Descripción de la vacante

Openbank, the digital bank of Santander, is seeking a Product Manager based in Madrid for the Openbank app. You will partner with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance.

You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander. You will own the roadmap and prioritisation for a product area or customer journey, working with cross‑functional partners to align

Formación

• Professional Experience +4-6 years in product management, owning consumer app experiences end-to-end – from discovery and prioritization through launch, optimisation and measurable outcomes.
• Experience working with a cross‑functional squad in a complex, product‑led organisation.
• Strong product sense and a track record of building simple, intuitive mobile‑first customer experiences.
• Experience taking ambiguous customer problems from idea → shipped product → measurable outcomes.
• Experience in banking, fintech, financial services or another regulated digital environment (preferred).
• Language Fluent in English (Required).
• Hard Skills Data‑informed mindset; comfortable with funnels, instrumentation, experimentation and product KPIs.
• Strong discovery and prioritisation skills, using customer evidence, product data and business impact to make decisions
• Soft Skills Excellent communication and stakeholder management.
• A strong sense of ownership: you work end‑to‑end, move with pace, and take responsibility for product outcomes.

Responsabilidades

• Own the roadmap and prioritisation for a product area or customer journey within the Openbank app.
• Work with Engineering, Design, Data and business partners to align the squad around clear customer and business outcomes.
• Define and track product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead product discovery using customer feedback, UX research, product data and experimentation.
• Identify customer friction and opportunities to simplify complex banking journeys.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, regulation, technical feasibility and strategic alignment.
• Drive products and features through delivery, launch and optimisation, using evidence to improve or change direction.
• Collaborate with other Product Managers to ensure a consistent and connected experience across the app.

Conocimientos

Product management

Mobile-first

Data-informed mindset

Stakeholder management

Descripción del empleo

Product Manager - Openbank App (Digital Channels) Country: Spain IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Openbank the digital bank of Santander Group, is transforming the financial sector by helping millions of people from different countries managing their money. We deliver simple, fast, and secure mobile-first banking experiences through everyday banking, lending, and investments. Our core DNA—simplicity, agility, and technology—drives us to make banking accessible, intuitive, and innovative. Working through multidisciplinary teams, we prioritize innovation, collaboration, and digital transformation. We make decisions quickly, learn from our users, and constantly adapt. We're seeking passionate individuals who are excited about digital innovation, eager to impact millions of lives, and ready to thrive in a dynamic, high-performing, agile environment. Join us and be part of the digital revolution in banking.

THE DIFFERENCE YOU MAKE

Openbank is looking for a Product Manager based out of Madrid.

You will partner closely with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance. You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander.

• Own the roadmap and prioritisation for a product area or customer journey within the Openbank app.
• Work with Engineering, Design, Data and business partners to align the squad around clear customer and business outcomes.
• Define and track product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead product discovery using customer feedback, UX research, product data and experimentation.
• Identify customer friction and opportunities to simplify complex banking journeys.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, regulation, technical feasibility and strategic alignment.
• Drive products and features through delivery, launch and optimisation, using evidence to improve or change direction.
• Collaborate with other Product Managers to ensure a consistent and connected experience across the app.

WHAT YOU’LL BRING

• Professional Experience +4-6 years in product management, owning consumer app experiences end-to-end – from discovery and prioritization through launch, optimisation and measurable outcomes.
• Experience working with a cross‑functional squad in a complex, product‑led organisation.
• Strong product sense and a track record of building simple, intuitive mobile‑first customer experiences.
• Experience taking ambiguous customer problems from idea → shipped product → measurable outcomes.
• Experience in banking, fintech, financial services or another regulated digital environment (preferred).
• Language Fluent in English (Required)
• Hard Skills Data‑informed mindset; comfortable with funnels, instrumentation, experimentation and product KPIs.
• Strong discovery and prioritisation skills, using customer evidence, product data and business impact to make decisions
• Soft Skills Excellent communication and stakeholder management.
• A strong sense of ownership: you work end‑to‑end, move with pace, and take responsibility for product outcomes.

WE VALUE YOUR IMPACT

• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing
• We know family is everything. That’s why we offer parental leave, childcare support and family‑friendly programmes tailored to each life stage.
• We’re enable our teams to go beyond through global opportunities and broad career paths.
• We believe in the power of helping. You can dedicate part of your working hours to volunteering
• We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A. with registered office at Avenida de Cantabria, n/n, 28660 Boadilla del Monte (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment. For further information about your rights and data protection, please read the Openbank Privacy Policy applicable to this type of data processing here