Product Manager – Mobile Banking App (Madrid)

Banco Santander SA; Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

BeHealthy wellness programme

Parental leave

Volunteer hours

Global career paths

Descripción de la vacante

Openbank, the digital bank of Santander, is seeking a Product Manager based in Madrid for the Openbank app. You will partner with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance.

You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander. You will own the roadmap and prioritisation for a product area or customer journey, working with cross‑functional partners to align

Formación

• Professional Experience +4-6 years in product management, owning consumer app experiences end-to-end – from discovery and prioritization through launch, optimisation and measurable outcomes.
• Experience working with a cross‑functional squad in a complex, product‑led organisation.
• Strong product sense and a track record of building simple, intuitive mobile‑first customer experiences.
• Experience taking ambiguous customer problems from idea → shipped product → measurable outcomes.
• Experience in banking, fintech, financial services or another regulated digital environment (preferred).
• Language Fluent in English (Required).
• Hard Skills Data‑informed mindset; comfortable with funnels, instrumentation, experimentation and product KPIs.
• Strong discovery and prioritisation skills, using customer evidence, product data and business impact to make decisions
• Soft Skills Excellent communication and stakeholder management.
• A strong sense of ownership: you work end‑to‑end, move with pace, and take responsibility for product outcomes.

Responsabilidades

• Own the roadmap and prioritisation for a product area or customer journey within the Openbank app.
• Work with Engineering, Design, Data and business partners to align the squad around clear customer and business outcomes.
• Define and track product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead product discovery using customer feedback, UX research, product data and experimentation.
• Identify customer friction and opportunities to simplify complex banking journeys.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, regulation, technical feasibility and strategic alignment.
• Drive products and features through delivery, launch and optimisation, using evidence to improve or change direction.
• Collaborate with other Product Managers to ensure a consistent and connected experience across the app.

Conocimientos

Product management

Mobile-first

Data-informed mindset

Stakeholder management

Descripción del empleo

Openbank, the digital bank of Santander, is seeking a Product Manager based in Madrid for the Openbank app. You will partner with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance.

You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander. You will own the roadmap and prioritisation for a product area or customer journey, working with cross‑functional partners to align