Product Designer - Regtech

N26; Laza; Híbrido; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal development budget

Work-from-home budget

Fitness & wellness discounts

Language apps

Public transportation benefits

Premium N26 account

Relocation with visa support

Descripción de la vacante

N26 is seeking a Product Designer with a track record in internal tools to join our Barcelona UX Team. You will shape internal dashboards and workflows for operational teams, working with product, engineering and operations to boost efficiency. This is a hybrid Barcelona role with impact across diverse internal systems.

Please include a portfolio in English with your CV to illustrate your process and outcomes on enterprise tools.

Formación

• 3+ years designing digital products, with focus on internal platforms.
• User-centered mindset solving real-world problems with system constraints.
• Strong UX skills in flow design and design systems.
• Proven experience researching internal users and turning insights into design.
• Understanding of how design boosts operational efficiency.

Responsabilidades

• Lead end-to-end design process for internal tools from discovery to validation.
• Translate internal user insights into design opportunities with cross-functional teams.
• Design for efficiency, speed, and usability for power users.
• Contribute to NX D Design System and adapt for internal tool use cases.
• Balance stakeholder requests, tech constraints, and workflow improvements.

Conocimientos

Internal tools design

UX design

User research

AI-enabled experiences

Cross-functional collaboration

Herramientas

Zendesk

Salesforce Service Cloud

CRM systems

Descripción del empleo

About the opportunity

Please Note:

• For ease of assessment, please include a portfolio alongside your CV in English when applying.
• This is a mandatory requirement.

We are seeking a Product Designer with experience designing internal tools and systems to join N26's UX Team and help shape the end-to-end experience of our internal teams. In this role, your mission will be to deeply understand the workflows, challenges, and goals of our employees across departments and design thoughtful, effective experiences that support them in doing their best work.

About the Regulatory Technology Team

As the Product Designer for the Regulatory Technology segment, you will play a key role in elevating the experience of our internal users and operational teams. Your focus will be on understanding their workflows and challenges to design internal tools, dashboards, and process interfaces that streamline their day-to-day tasks, boost operational efficiency, and enhance overall satisfaction. From discovery to delivery, you'll collaborate closely with product managers, engineers, operations leads, and internal stakeholders to co-create exceptional user experiences across different internal tools navigating through particularities and constraints.

Your work will have a direct impact on key metrics for Operational Efficiency, shaping the future of the user experiences for our internal teams. You will report to the Product Design Manager within the RegTech's Segment. This role is Hybrid in Barcelona.

In this role, you will:

• Drive the end to end design process for internal tools: Take responsibility for the entire design process from initial research with internal users, ideation, conceptualisation and design, to testing and validation with operational teams.
• Define problems based on internal user insights and operational feedback: Work together with other UXers, data analysts, product managers, engineers, and operations leads to turn insights from frontline teams into design opportunities that improve their daily work.
• Design for efficiency and effectiveness: Create solutions that prioritize usability, speed, and functionality for power users who spend hours daily in these systems while still maintaining consistency and an enjoyable experience.
• Contribute to design excellence and consistency: Advocate for and nurture our NXD (N26 Experience Design) Design System, adapting it for internal tool use cases where necessary.
• Balance competing priorities: Navigate the tension between comprehensive feature requests from internal stakeholders, technical constraints, and delivering solutions that genuinely improve operational workflows.

What you need to be successful:

• You have 3+ years of experience designing digital products, with significant focus on internal platforms, enterprise systems, B2B Tools, or operational workflows (e.g CRM systems, operational interfaces or internal dashboards).
• A user centered mindset with a passion for solving practical, often messy, real world problems that involve system constraints, legacy infrastructure and complex user workflows.
• Strong UX skills, especially around flow design, systems thinking, and cross-touchpoint experiences.
• You have proven experience conducting user research with internal stakeholders (operational teams, support agents, business users) and translating findings into actionable design solutions.
• Demonstrated understanding of how design can drive operational efficiency and solve internal process challenges.
• Experience designing user experiences that incorporate or leverage AI driven functionalities.
• Ability to work collaboratively with non - design audiences and communicate design rationale clearly.

Nice to have

• Experience designing internal tools in complex operational or regulated environments (e.g. fintech, healthcare, logistics).
• Deep understanding of business operations, customer support processes, or agent facing systems (e.g., Zendesk, Salesforce Service Cloud, internal CRM platforms).
• Understanding of how AI and automation can augment internal team capabilities (e.g. case routing, intelligent suggestions, automated workflows).

What's in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors .
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to [emailprotected] .

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.