Primark Trainee Manager Temporal Cc Gran Plaza 2, Majadahonda
Primark
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Job summary
Clarios, LLC is seeking a Retail Network Support Manager based in Madrid, Spain. You will act as the main contact for store managers, driving excellent customer service, and supporting store operations and training.
You will collaborate with Supply Chain, Marketing, and Category Management to optimize field services and drive sales growth. The role emphasizes leadership, strategic planning, and strong communication in a diverse international environment.
Qualifications
- Bachelor's degree in business, marketing, sales, economics, or related field.
- 4–5 years of experience in sales, account management, retail, or customer-facing roles.
- Experience working in Spain.
- Ability to translate market, customer and field insights into action plans.
- Excellent communication, presentation, negotiation, analytical and interpersonal skills.
- Proficiency in Excel, PowerPoint, and CRM systems.
- Fluent in Spanish and English.
Responsibilities
- Act as the main point of contact and trusted advisor for retail store managers.
- Elevate customer service quality and ensure consistent VARTA brand experience.
- Provide hands-on support for store operations, merchandising, and staff training.
- Ensure high levels of customer satisfaction through responsive support and issue resolution.
- Coordinate cross-functional activities with Supply Chain, Marketing, and Category Management.
- Drive sales, manage accounts, and achieve revenue and profitability targets.
- Organize workshops or coaching sessions to enhance product knowledge and sales skills.
Skills
Education
Tools
Job description
Spain, Madrid
Full time
WD48941
At Clarios, we are producing the world's best batteries, essential for the evolving future of transportation. Our advanced, low‑voltage battery technologies and smart solutions power nearly every type of vehicle. 1 in 3 vehicles powered by a Clarios Battery worldwide. We are home to strong brands like VARTA® and OPTIMA® and are driven by a common goal to create cutting‑edge technology in a sustainable manner. Ready to power up your career? Then explore the possibilities with us and become a valued member of our team!
The position will be based in Madrid Office in Spain.
- Act as the main point of contact and trusted advisor for retail store Manager, building trust and fostering collaboration
- Work with store teams to elevate customer service quality and create consistent VARTA brand experience
- Provide hands‑on support for store operations, merchandising, and staff training
- Ensure high levels of customer satisfaction through responsive support and issue resolution
- Facilitate communication to align goals, share best practices and address issues
- Develop a thorough understanding of customer business objectives and strategies
- Drive Sales and Operational Excellence
- Leverage insights from the field to contribute to the strategic planning of retail initiatives
- Identify opportunities for optimization of field services within the retail network
- Achieve assigned sales volume, revenue, and profitability targets
- Identify opportunities for business growth
- Develop account‑specific action plans to increase market share and product penetration
- Support the implementation of promotional and category initiatives
- Organize workshops or coaching sessions for retail staff to enhance product knowledge and sales techniques and customer service skills
- Assist in developing annual customer business plans, reviews and regular customer visits
- Work closely with Supply Chain, Marketing, and Category Management
- Coordinate customer projects and ensure execution of agreed activities
- Support resolution of logistics, inventory, and service‑related issues
- Ensure trade marketing materials are effectively implemented across the assigned retail network
- Conduct regular field visits to assess store performance, customer experience, pricing and operational excellence
- Gather insights into customer preferences, purchasing patterns, competitive activity and local market trends
- Identify gaps in sales performance, service levels, product assortment or field execution and propose corrective actions
- Share relevant market intelligence with internal stakeholders to support account planning and retail execution
- Prepare and share structured reports on account‑ and store‑level performance to inform national strategies
- Prepare monthly performance reviews highlighting business successes, challenges, and intelligence information such as competitor developments, pricing evolutions, trends, benchmarks and recommendations
- Contribute to forecast preparation and demand planning by sharing account and field insights
- Bachelor's degree in business, marketing, sales, economics, or related field
- 4‑5 years of experience in sales, account management, retail (highly desirable), or customer‑facing commercial roles
- Candidates must have prior working experience in Spain
- Ability to translate market, customer and field insights into action plans
- Excellent communication, presentation, negotiation, analytical and interpersonal skills
- Proficiency in Excel, PowerPoint, and CRM systems
- Fluent in Spanish and English
- Key Account Management & Customer Relationship Building
- Commercial Acumen and Financial Awareness
- Sales Negotiation & Market Knowledge
- Problem Solving and Decision‑Making
- Strong Communication and Presentation Skills
- Cross‑Functional Collaboration
- Ability to build and maintain strong stakeholder relationships
- Ability to manage multiple priorities in a dynamic environment
- Self‑driven, able to work independently and as part of a team
- Leadership, coaching, and people development skills
- Modern Office in Madrid: Enjoy working in a stylish office located in downtown Madrid (Paseo de la Habana)
- Challenging and Rewarding Work: Engage in exciting professional tasks within a diverse international environment committed to integrity, values, social engagement, and sustainability
- Competitive Compensation: Benefit from an industry‑leading salary that supports both your professional and personal growth. The comprehensive package also includes meal allowances, a company seniority bonus, a wedding allowance, a contribution for the birth of child, and scholarships for your children aged 3 to 18 years who are enrolled in school or nursery school
- Comprehensive Insurance: Rest easy with our robust life and accident insurance
- Generous Vacation Packages: Take advantage of competitive vacation packages (23 working days plus 4 days of free disposal that may vary depending on the work calendar of each year at the workplace) and paid public holidays, ensuring you have ample time to recharge and maintain a healthy work‑life balance
- Supportive Onboarding and Development: Our advanced onboarding process and buddy program help you quickly integrate into your role and team. Utilize resources from our Learning Academy, LinkedIn Learning, and EMEA Mentoring Program to further your professional and personal development
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non‑discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email
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