Presales Solutions Consultant - Genesys Cloud

sabio; Madrid; On-site; EUR 45,000 - 75,000; Full time

Job summary

Sabio is a global technology and services company seeking a passionate Solutions Specialist: a curious, proactive Presales Solutions Consultant with Genesys Cloud knowledge to join our Presales team in Spain. You will work with customers to understand their objectives and shape proposals that connect Genesys Cloud, AI and automation capabilities with business outcomes.

Working alongside sales colleagues and technical specialists, you will help customers understand the value of our

Qualifications

• Presales consultant with knowledge of Genesys Cloud.
• Curious, proactive and commercially minded.
• Experience in AI solutions is welcome but not required.

Responsibilities

• You will work with customers to understand their objectives and shape proposals that connect Genesys Cloud, AI and automation capabilities with business outcomes.
• Working alongside sales colleagues and technical specialists, you will help customers understand the value of our recommendations and make informed decisions.

Skills

Genesys Cloud knowledge

Job description

Sabio is a Global company and the leading independent Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.

Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.

Sabio is a global technology and services company helping organisations improve customer experience and business performance through AI, automation and contact centre solutions. We combine technology expertise with an understanding of our customers’ business challenges to design and deliver solutions that create measurable value.

We are currently looking for a passionate and enthusiastic Solutions Specialist: a curious, proactive and commercially minded Presales Solutions Consultant with Genesys Cloud knowledge to join our Presales team in Spain.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

You will work with customers to understand their objectives and shape proposals that connect Genesys Cloud, AI and automation capabilities with business outcomes. Working alongside sales colleagues and technical specialists, you will help customers understand the value of our recommendations and make informed decisions.

We value collaboration, curiosity, ownership and openness to feedback. You will bring strong presales skills and a foundation in Genesys Cloud, together with a clear interest in learning about Sabio’s AI solutions and their practical business applications. Previous AI experience is welcome but not required.