Pre-Sales Engineer: Lead POC & Demos (Fraud Tech)

Shield 1; España; On-site; EUR 55,000 - 75,000; Full time

Job summary

SHIELD is seeking a proactive Pre-sales Engineer to be the technical advisor for clients, leading POCs from implementation to onboarding. You will collaborate with Sales to deliver tailored demos, model data scenarios, and ensure successful product adoption across pre- and post-sales stages.

You will act as the principal technical liaison, supporting customers in optimizing SHIELD solutions, managing multiple priorities, and driving client satisfaction while maintaining company integrity.

Qualifications

• Bachelor's degree in CS/CE or related field.
• Total 4+ years experience with at least 3 years in client-facing presales, sales engineering or support in B2B SaaS/payments.
• Hands-on experience with SDK implementations a plus.
• Strong communication and ability to manage multiple priorities in a fast-paced environment.
• Experience in driving demos and tailoring data models to client use cases.

Responsibilities

• Own the POC as technical SPOC, including implementation and onboarding.
• Provide demos of SHIELD capabilities, tailoring to client use cases.
• Liaise on technical support, product adoption and renewal processes.
• Maintain client relationships with trust and value delivery.
• Collaborate across teams to troubleshoot technical challenges for clients.
• Conduct technical account reviews and product trainings.
• Help clients optimize SHIELD solutions for long-term success.
• Advocate for product adoption and prioritize client feature requests.

Skills

Client facing

Presales

Solutions consulting

Delivery and demos

Communication

Education

Bachelor's degree in CS/CE or related field

Tools

HTTP

JavaScript

RESTful APIs

JSON

OAuth

SQL

SDK implementation

Job description

SHIELD is seeking a proactive Pre-sales Engineer to be the technical advisor for clients, leading POCs from implementation to onboarding. You will collaborate with Sales to deliver tailored demos, model data scenarios, and ensure successful product adoption across pre- and post-sales stages.

You will act as the principal technical liaison, supporting customers in optimizing SHIELD solutions, managing multiple priorities, and driving client satisfaction while maintaining company integrity.