Pool Attendant

The Ritz-Carlton Hotel Company, L.L.C.; Santa Cruz de Tenerife; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Non-Management, full-time pool operations team member at our Tenerife, Spain location.

responsibilities include cleaning the pool deck, promoting a safe and enjoyable guest experience, and responding to emergencies following established procedures. You will enforce facility rules, assist injured guests, manage towels, and report safety incidents to management while maintaining professional appearance and excellent guest service.

Formación

• Education: High school diploma or GED equivalent.
• CPR Certification
• First Aid Certification
• Fitness Equipment certification or training as required by local/state agencies.

Responsabilidades

• Wash, mop and clean pool deck; maintain a clean recreational area.
• Promote a fun, safe and relaxing atmosphere for guests.
• Observe activities and respond to emergencies per procedures.
• Enforce pool and recreation facility rules and safety guidelines.
• Assist injured guests and coordinate with EMS if needed.
• Handle towels per company procedures and assist guests with items.
• Report accidents and unsafe conditions to management; participate in safety trainings.
• Maintain professional appearance and confidentiality; assist guests with disabilities.

Conocimientos

Customer service

Safety awareness

Communication

Teamwork

Educación

High school diploma

GED equivalent

Descripción del empleo

Additional Information

Job Number 26104659

Job Category Golf, Fitness, & Entertainment

Location Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Required Certifications

• License or Certification: CPR Certification
• First Aid Certification
• Fitness Equipment
• Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.