Driver

The Ritz-Carlton Tenerife, Abama; Islas Canarias; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel discounts

Food & beverage discounts

Culinary discounts

13th/14th month salary

Training & development

Meals provided

Uniforms provided

Descripción de la vacante

The Ritz-Carlton Tenerife, Abama is seeking a courteous Driver to ensure safe, comfortable transportation for guests arriving and departing the resort. You will uphold The Ritz-Carlton standards while delivering exceptional, personalized service in a luxury setting.

Responsibilities include vehicle checks, documentation, and collaboration with hotel departments to create seamless guest experiences. Valid Spain work authorization required, with a strong hospitality mindset and professional

Formación

• Secondary School Diploma or equivalent qualification.
• Experience in customer service, passenger transportation or hospitality is a plus.
• Strong guest-service orientation and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to collaborate with different departments.
• Responsible and safety-focused attitude.
• Remain calm in unexpected situations.
• Good physical condition for standing and luggage assistance.
• Basic knowledge of road safety and vehicle maintenance.
• English language skills are desirable; other languages are a plus.
• Legal authorization to work in Spain.

Responsabilidades

• Transport guests to and from destinations in hotel vehicles.
• Welcome guests professionally, maintaining service standards.
• Document transportation services before and after trips.
• Park and safeguard hotel vehicles when not in use.
• Inspect vehicles for cleanliness and presentation.
• Monitor tire pressure, fluids and fuel levels.
• Report vehicle issues and maintenance needs promptly.
• Record incidents or accidents as required by procedures.
• Follow safety policies and participate in trainings.
• Respond to guest inquiries with courtesy and professionalism.
• Maintain grooming and uniform standards.
• Collaborate with other departments to enhance guest experience.
• Protect guest and company information confidentiality.
• Support team goals and service excellence.
• Perform other duties as assigned by supervisors.

Conocimientos

Customer service

Passenger transport

Hospitality

English (desirable)

Educación

Secondary School Diploma

Descripción del empleo

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens.

An award‑winning culinary destination in its own right, this 5-star resort in Tenerife features world‑class restaurants ranging from light, casual dining to Michelin‑starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe.

JOIN OUR TEAM!... as a Driver

Who are we looking for?

Are you passionate about delivering exceptional service and creating memorable experiences for guests? As a Driver, you will play a key role in our guests' arrival and departure experience, ensuring safe, comfortable, and professional transportation services while representing the highest standards of The Ritz‑Carlton service.

If you are a responsible, detail‑oriented individual with excellent guest service skills and enjoy working in a dynamic environment, this is an excellent opportunity to develop your career in luxury hospitality.

Your Responsibilities Will Include...

• Transport guests to and from assigned destinations using hotel vehicles, ensuring a safe and comfortable experience at all times.
• Welcome guests in a warm and professional manner, following company service standards and protocols.
• Accurately document transportation services before and after each trip.
• Park and safeguard hotel vehicles in designated areas when not in use.
• Conduct regular vehicle inspections to ensure proper condition, cleanliness, and presentation.
• Monitor tire pressure, fluid levels, and fuel levels, ensuring vehicles remain in optimal operating condition.
• Promptly report any repair, maintenance, or vehicle‑related issues.
• Record and report any incidents, damage, or accidents involving hotel vehicles in accordance with established procedures.
• Comply with all company safety, quality, and occupational health and safety policies and procedures.
• Actively participate in mandatory training programs and maintain all required certifications.
• Respond to guest inquiries, calls, and requests with professionalism and courtesy.
• Maintain a professional appearance and comply with company grooming and uniform standards.
• Collaborate closely with other departments to ensure an exceptional guest experience.
• Protect the confidentiality of guest and company information.
• Support team members in achieving common goals and delivering service excellence.
• Perform other reasonable job duties as requested by supervisors or management.

What We're Looking For In You...

• Secondary School Diploma, High School Diploma, or equivalent qualification.
• Previous experience in customer service, passenger transportation, hospitality, or similar roles is considered an asset.
• Strong guest‑service orientation and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with different operational departments.
• Responsible, proactive, and safety‑focused attitude.
• Ability to remain calm and professional in unexpected situations.
• Good physical condition, including the ability to stand, walk, and assist with luggage when required.
• Basic knowledge of road safety regulations and preventive vehicle maintenance.
• English language skills are highly desirable; additional languages are a plus.
• Valid authorization to work in Spain.

Mandatory Requirements

• Valid driver's license legally recognized in Spain.
• Acceptable driving record in accordance with company standards.
• Possession of a valid CAP (Certificate of Professional Competence) License for Train Transport Operations.

How We Inspire You...

Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz‑Carlton Tenerife, Abama.

• Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company.
• Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents.
• Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide.
• Enjoy a 50% discount on our own culinary offerings.
• Did you know that residents of Tenerife may receive up to 75% discounts on flights?
• Extensive corporate benefits with numerous discounts for leisure activities and travel.
• Special birthday surprise on your special day.
• Enjoy a unique resort stay experience after one year of service with us.
• We provide 13th and 14th month salary payments.
• Innovative training concepts supporting your professional growth, including access to our own learning university.
• Career development opportunities and advancement prospects within an international company.
• Complimentary meals provided in our employee dining facility.
• No need to worry about uniforms (where applicable). We provide and clean your professional attire.
• We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more.
• We actively support our community through various social responsibility initiatives and encourage you to participate.
• Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services.

(All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.)

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them.

Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests.

Your role will be to ensure that The Ritz‑Carlton Gold Standards are upheld with care and dedication. The Gold Standards are the foundation of The Ritz‑Carlton and guide us every day to be better than the day before. It is this foundation and our belief that culture drives success that have earned The Ritz‑Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and the people you work alongside.

By joining The Ritz‑Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.