Polish-Speaking Fashion Support Specialist Onsite Barcelona

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; On-site; EUR 20,000 - 21,000; Full time

Benefits offered by this job

Referral bonus

Fully paid training

Career development programs

Office in Barcelona

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Fashion Support Consultant (Polish speaking) to join onsite. You will handle customer interactions via phone and email, log cases, and resolve issues in line with SLAs.

Requires Polish and advanced English, familiarity with Windows and MS Office, and a passion for delivering excellent service. The role is full-time (39 hours/week) with a fixed-term contract and a local Barcelona office.

Qualifications

• Polish proficiency with advanced English required.
• Familiarity with Windows, MS Office and basic IT concepts.
• Strong customer service and problem-solving skills.

Responsibilities

• Handle incoming customer interactions via phone and email.
• Log interactions accurately and provide timely solutions per SLAs.
• Maintain up-to-date knowledge of products, services, and systems.
• Identify and escalate complex cases when needed.

Skills

Polish language

English language

Customer service

IT basics

Tools

Windows OS

MS Office

Job description

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Fashion Support Consultant (Polish speaking) to join onsite. You will handle customer interactions via phone and email, log cases, and resolve issues in line with SLAs.

Requires Polish and advanced English, familiarity with Windows and MS Office, and a passion for delivering excellent service. The role is full-time (39 hours/week) with a fixed-term contract and a local Barcelona office.