Payments Specialist — Global Payroll & Timely Payments

remoteo; Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Competitive vacation allowance

Private Medical Insurance

EAP

WFH Allowance

Life Assurance

CloudPay NOW

Paid Volunteering days

Marriage Leave

Study Leave

Bereavement Leave

Descripción de la vacante

CloudPay in Barcelona is seeking a Payments Specialist to coordinate with customers and payment providers, ensuring payroll-related payments are processed accurately and on time. You will contribute to delivering a modern pay experience for our clients and support the onboarding of new customers.

The role requires strong customer service, communication across multiple countries, and proficiency with MS Office/Excel.

Formación

• High level of customer service skills required.
• Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via telephone and email across multiple countries.
• Ability to effectively resolve issues, respond to queries, and communicate proactively with stakeholders.
• A keen eye for detail.
• Organization, analytical, and decision-making skills.
• Independently manage workload and collaborate with internal and external stakeholders to deliver key business results.
• Ability to adapt quickly to new processes and new ways of working.
• Good knowledge of MS Office, Excel & Internet based software would be advantageous.
• Working knowledge of payroll and experience in treasury would be advantageous.

Responsabilidades

• Liaise with external vendors to ensure smooth and timely processing of net and statutory payments
• Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with
• Preparation and review of reconciliation reports for the use of client's accounting department
• Maintenance of process documentation as required
• Ensuring bank details for any new payees are correctly set up
• Assist, as necessary, in the implementation of new customers
• Any other Ad hoc duties as required

Conocimientos

Customer service

Communication

Issue resolution

Detail oriented

Organizational skills

Analytical thinking

Decision making

Workload management

Adaptability

MS Office

Excel

Internet-based software

Herramientas

MS Office

Excel

Internet-based software

Descripción del empleo

CloudPay in Barcelona is seeking a Payments Specialist to coordinate with customers and payment providers, ensuring payroll-related payments are processed accurately and on time. You will contribute to delivering a modern pay experience for our clients and support the onboarding of new customers.

The role requires strong customer service, communication across multiple countries, and proficiency with MS Office/Excel.