Ops Lead

TSMG Holding; Barcelona; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Long-term stable opportunity

Exposure to modern vehicle technologies

Ongoing training and professional development

Job summary

TSMG Holding is seeking an Operations Manager in Barcelona to oversee fleet maintenance operations across multiple locations. The role emphasizes high service quality, operational efficiency, and team performance, requiring experience in fleet operations and strong leadership skills.

In this fast-paced environment, you will lead daily operations and ensure compliance with local laws. Opportunities for training and professional development are included, along with the chance to manage teams as the company expands.

Qualifications

• 8+ years of experience in fleet operations or automotive service management.
• Proven experience managing multi-site operations or large teams.
• Strong understanding of KPIs and operational performance management.
• Experience in 24/7 operational environments.
• Demonstrated leadership skills.

Responsibilities

• Lead daily fleet maintenance operations across locations.
• Monitor operational performance and track KPIs.
• Identify process gaps for continuous improvement.
• Recruit and manage technicians and operational staff.
• Oversee compliance with labor laws and automotive standards.

Skills

Fleet operations management

Service delivery

Team leadership

Stakeholder management

Financial awareness

Communication skills

Job description

The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast-paced, multi-site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.

Key Responsibilities

• Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use
• Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded
• Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime
• Recruit, onboard, train, and manage technicians and operational staff across locations
• Provide leadership, coaching, and performance management to ensure high team productivity and engagement
• Act as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignment
• Oversee scheduling and resource allocation to support 24/7 operations where required
• Ensure compliance with local labor laws, health & safety standards, and relevant automotive regulations
• Manage operational budgets, control costs, and support financial planning activities
• Support expansion into new locations by establishing processes, teams, and operational readiness

Requirements

• 8+ years of experience in fleet operations, automotive service management, or a related field
• Proven experience managing multi-site operations or large-scale teams
• Strong understanding of service delivery, KPIs, and operational performance management
• Experience in 24/7 or high-availability operational environments
• Demonstrated leadership skills with the ability to manage, motivate, and develop teams
• Strong stakeholder management and communication skills
• Financial awareness with experience in budgeting and cost control
• Experience with electric vehicles or advanced automotive technologies is a strong advantage
• Fluent English required; German mandatory; Spanish is a plus

What We Offer

• Long-term, stable opportunity in a growing operational environment
• Exposure to modern vehicle technologies and large-scale operations
• Opportunity to lead and scale teams across multiple locations
• Ongoing training and professional development