Operations Supervisor: Lead a Dynamic Freight Team

FedEx Corporation; San Fernando de Henares; On-site; EUR 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training

Tuition assistance

Employee assistance program

Reduced-rate shipping

Career opportunities

Global brand reputation

Job summary

FedEx is seeking an Operations Supervisor in the Madrid area to lead a team of subordinates and drivers, ensuring reliable service levels and efficient parcel handling. The role emphasizes fair people management, safety, and continuous alignment with operational goals.

You will coach staff on performance, monitor shift execution, and drive improvements in speed, accuracy, and customer satisfaction while following FedEx policies and standards.

Qualifications

• Experience leading a shift in a busy freight processing environment is desirable.
• Strong time management and attention to detail.
• Energetic and enthusiastic with a can-do attitude.
• Good communication and collaboration with customers and teammates.
• Commitment to safety, quality, and compliant operations.

Responsibilities

• Supervising a team of operatives and drivers.
• Motivating and fairly treating all team members.
• Planning and taking action to achieve service level targets.
• Educating the team on business goals and service objectives.
• Ensuring safe, secure and compliant working practices during shifts.

Skills

Team leadership

Shift management

Time management

Communication skills

Customer focus

Attention to detail

Job description

FedEx is seeking an Operations Supervisor in the Madrid area to lead a team of subordinates and drivers, ensuring reliable service levels and efficient parcel handling. The role emphasizes fair people management, safety, and continuous alignment with operational goals.

You will coach staff on performance, monitor shift execution, and drive improvements in speed, accuracy, and customer satisfaction while following FedEx policies and standards.