Shift Lead, Logistics Operations

FedEx; Madrid; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Compensation package

On-the-job training

Learning resources to develop skills

Tuition assistance program

Employee assistance program for you &/

Reduced-rate shipping

Great career opportunities

Job summary

ESJ FedEx Express Spain, S.L.U. is seeking an Operations Supervisor to lead a team of operatives and drivers in a busy freight processing environment. You will motivate staff, plan to meet service levels, and ensure safety and compliance across shifts.

The role emphasizes educating the team on business goals, maintaining high customer focus, and delivering consistent performance in a fast-paced logistics operation with FedEx’s global network.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and teams time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.

Responsibilities

• Supervising a team of operatives and drivers
• Making sure all team members are motivated and treated fairly and consistently
• Planning and taking action to achieve service levels targets
• Educating your team on business goals and service objectives
• Making sure your team follows safe, secure and operationally compliant working practices during the shift

Skills

Shift management

Team management

Time management

Customer focus

Communication skills

Job description

ESJ FedEx Express Spain, S.L.U. is seeking an Operations Supervisor to lead a team of operatives and drivers in a busy freight processing environment. You will motivate staff, plan to meet service levels, and ensure safety and compliance across shifts.

The role emphasizes educating the team on business goals, maintaining high customer focus, and delivering consistent performance in a fast-paced logistics operation with FedEx’s global network.