Operations Manager

Carrer; Madrid; Híbrido; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

CARRER seeks a Head of Operations to lead the operational backbone across ecommerce, wholesale and pop-ups, while building an analytics layer that informs buying and commercial decisions. You will report directly to the CEO & Co-Founder and supervise the Operations & CS Intern in daily tasks.

The role sits at the intersection of process, data and buying strategy, requiring hands-on Shopify operations, 3PL coordination, and a strong analytical mindset in a small hybrid team.

Formación

• 3-4 years of experience in operations, supply chain or analytical roles at fashion, lifestyle or consumer brand.
• Advanced Excel and Google Sheets — you build dashboards and analysis from scratch.
• Hands-on knowledge of Shopify from the operations side: product management, inventory, publishing.
• Understanding of fashion logistics: 3PL management, pick & pack, shipping and returns cycles.
• Analytical mindset: you turn data into actionable proposals, not just reports.
• Organized and methodical.
• Comfortable using AI tools (Claude, etc.) to work faster and smarter.

Responsabilidades

• Ecommerce operations: Shopify management, launch coordination, 3PL relationship and outbound logistics.
• Wholesale operations: line sheets, order forms and lookbooks; end-to-end order tracking by account; coordination with showrooms and multi-brand stores in the portfolio.
• Pop-ups and activations: stock preparation, materials and shipping logistics for each activation.
• Use and implementation of operational management tools (Holded or similar) to optimize processes.
• Identify platforms and tools that improve operations across all channels.
• Analytics and reporting: sell-through dashboards by season, channel and category; ecommerce performance tracking; wholesale campaign analysis.
• Buying support: using sell-through data and budget, build seasonal purchase proposals by category and SKU for CEO review.
• Team: coordinate and supervise the Operations & CS Intern.

Conocimientos

Advanced Excel

Google Sheets

Shopify operations

3PL management

Data analysis

Analytical mindset

Organized

AI tools (e.g., Claude)

Herramientas

Holded

Descripción del empleo

Head of Operations Reporting to CEO & Co-Founder

Location Barcelona · Hybrid
Start Date Full time · September 2026

About CARRER 'CARRER' means street. And the street represents ready-to-wear. We are a contemporary workwear brand under the creative direction of Marc Forné and Manu Ríos. We redefine timeless pieces, transforming classics into staples of versatility and inclusive sophistication. Rooted in comfort, quality, and refined utility, our designs invite you to explore the streets with a sense of ever-growing curiosity.

Role overview At CARRER, we are looking for a Head of Operations to manage the operational backbone of our three channels (ecommerce, wholesale and pop-ups) while building the analytical layer that informs our commercial decisions. This role sits at the intersection of process, data and buying strategy. You will work directly with the CEO and lead one intern responsible for day-to-day execution and customer service.

Responsibilities

• Ecommerce operations: Shopify management, launch coordination, 3PL relationship and outbound logistics
• Wholesale operations: line sheets, order forms and lookbooks; end-to-end order tracking by account; operational coordination with national and international showrooms, and directly with the multi-brand stores in the brand's portfolio
• Pop-ups and activations: stock preparation, materials and shipping logistics for each activation
• Use and implementation of operational management and automation tools (Holded or similar) to optimize business processes
• Identification of platforms and tools that improve operations across all three channels
• Analytics and reporting: sell-through dashboards by season, channel and category; ecommerce performance tracking; wholesale campaign analysis
• Buying support: using sell-through data and the agreed budget, build seasonal purchase proposals by category and SKU for CEO review and sign-off
• Team: coordinate and supervise the Operations & CS Intern on daily execution tasks

What we're looking for

• 3-4 years of experience in operations, supply chain or analytical roles at a fashion, lifestyle or consumer brand
• Advanced Excel and Google Sheets — you build dashboards and analysis from scratch
• Hands-on knowledge of Shopify from the operations side: product management, inventory, publishing
• Understanding of fashion logistics: 3PL management, pick & pack, shipping and returns cycles
• Analytical mindset: you turn data into actionable proposals, not just reports
• Organized and methodical
• Comfortable using AI tools (Claude, etc.) to work faster and smarter

What we offer

A role that touches every operational layer of the business — ecommerce, wholesale, logistics, buying. Work closely with the CEO & Founder, playing an active role in commercial and buying decisions. Small team where your contribution is visible and your ideas get implemented. Hybrid work model with flexibility.

Puesto Head of Operations Reporting a CEO & Co-Founder

Ubicación Barcelona · Híbrido
Incorporación Jornada completa · Septiembre 2026

Sobre CARRER

'CARRER' significa calle. Y la calle representa el ready-to-wear. Somos una marca de moda workwear contemporánea bajo la dirección creativa de Marc Forné y Manu Ríos. Redefinimos prendas atemporales, transformando clásicos en piezas versátiles y de sofisticación inclusiva. Con raíces en el confort, la calidad y la utilidad refinada, nuestros diseños invitan a explorar las calles con una curiosidad siempre creciente.

Resumen del rol

En CARRER buscamos a un/a Head of Operations para gestionar la operativa de nuestros tres canales — ecommerce, wholesale y pop-ups — construyendo además la capa analítica que informa nuestras decisiones comerciales. Es un rol en la intersección de proceso, datos y estrategia de compra. Trabajarás directamente con la CEO y liderarás un intern responsable de la ejecución diaria y el customer service.

Responsabilidades

• Operaciones de ecommerce: gestión de Shopify, coordinación de lanzamientos, relación con el partner logístico (3PL) y logística de salida
• Operaciones de wholesale: line sheets, hojas de pedido y lookbooks; seguimiento de pedidos de principio a fin por cuenta; coordinación operativa con showrooms nacionales e internacionales, y directamente con las tiendas multimarca del portfolio de la marca
• Pop-ups y activaciones: preparación de stock, materiales y logística de envíos para cada activación
• Uso e implementación de herramientas de gestión y automatización operativa (Holded u otras) para optimizar los procesos del negocio
• Identificación de plataformas y herramientas que mejoren la operativa de los tres canales
• Analytics y reporting: dashboards de sell-through por temporada, canal y categoría; seguimiento de rendimiento de ecommerce; análisis de campañas wholesale
• Buying support: con la data de sell-through y el budget acordado con la CEO, construir la propuesta de compra estacional por categoría y SKU para su validación y cierre
• Equipo: coordinar y supervisar al Operations & CS Intern en las tareas de ejecución diaria

Lo que buscamos

• 3-4 años de experiencia en operaciones, supply chain o roles analíticos en una marca de moda, lifestyle o consumer goods
• Dominio avanzado de Excel y Google Sheets — construyes dashboards y análisis
• Conocimiento práctico de Shopify desde el lado de operaciones: gestión de producto, inventario…
• Comprensión de la logística de moda: gestión de 3PL, picking & pack, ciclos de envío y devoluciones
• Mentalidad analítica: conviertes datos en propuestas accionables, no solo en informes
• Organizado/a y metódico/a
• Disposición para usar herramientas de IA (Claude, etc.) como parte del flujo de trabajo diario

Qué ofrecemos

Un rol que toca cada capa operativa del negocio — ecommerce, wholesale, logística, buying. Colaboración directa con la CEO y Co-Fundadora, con un papel activo en las decisiones operativas y de compra. Equipo pequeño donde tu aportación es visible y tus ideas se implementan. Modelo de trabajo híbrido con flexibilidad.