Operations Excellence & Process Optimization Lead

Fever; Madrid; Híbrido; EUR 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% discount on Fever events

Flexible remuneration options

Private health insurance

Descripción de la vacante

Fever in Madrid is seeking a Business Operations Manager to design and optimize scalable processes across global teams. You’ll lead automation initiatives, define KPIs, and partner with Marketing, Product, Data, and local teams to align operations with business goals. The role requires a STEM master’s, 5+ years in strategy/ops, and hands-on execution with automation tools.

You’ll thrive in a fast-paced, international environment and contribute to Fever’s growth and operational excellence.

Formación

• Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM).
• 5+ years experience in strategy/ops, supply chain, media operations, or production management in large-scale, fast-paced orgs.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands-on mindset with ability to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable) is a plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in written and spoken English.

Responsabilidades

• Design, implement, and optimize operational workflows across SMN.
• Identify bottlenecks and translate improvements into scalable processes.
• Standardize ways of working across regions for consistency.
• Identify automation opportunities and collaborate with Tech/Data teams.
• Define and track KPIs to measure performance and drive decisions.

Conocimientos

Process design

Workflow automation

Stakeholder management

Data analytics

English proficiency

Educación

Master’s in STEM fields

Herramientas

Zapier

Make

Notion

Airtable

Descripción del empleo

Fever in Madrid is seeking a Business Operations Manager to design and optimize scalable processes across global teams. You’ll lead automation initiatives, define KPIs, and partner with Marketing, Product, Data, and local teams to align operations with business goals. The role requires a STEM master’s, 5+ years in strategy/ops, and hands-on execution with automation tools.

You’ll thrive in a fast-paced, international environment and contribute to Fever’s growth and operational excellence.