On-site Swedish Banking Customer Care Agent

Concentrix Spain NWE Services, S.L.U.; Benalmádena; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Concentrix Spain NWE Services, S.L.U. in Málaga (Benalmádena) is hiring a Customer Service Representative (Swedish-speaking) to provide email and phone support for Bank Norwegian, a NOBA Bank Group unit. This on-site role offers full-time hours and comprehensive training.

You will handle inquiries in Swedish and English, follow bank guidelines, and deliver a friendly, professional service. The company supports career growth, has hybrid options, and emphasizes equal opportunity.

Qualifications

• Fluent in Swedish and English (written and spoken).
• Experience in customer service.
• Able to follow banking guidelines and processes.

Responsibilities

• Answer customer inquiries via email and telephone in a professional and friendly manner.
• Make customers feel safe and welcome when contacting us.
• Follow the bank's guidelines and processes.

Skills

Swedish language

English language

Customer service

Job description

Concentrix Spain NWE Services, S.L.U. in Málaga (Benalmádena) is hiring a Customer Service Representative (Swedish-speaking) to provide email and phone support for Bank Norwegian, a NOBA Bank Group unit. This on-site role offers full-time hours and comprehensive training.

You will handle inquiries in Swedish and English, follow bank guidelines, and deliver a friendly, professional service. The company supports career growth, has hybrid options, and emphasizes equal opportunity.