Office & Operations Manager

Munich Re; Madrid; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working

Health management

Diversity & Inclusion

Job summary

Munich Re in Madrid seeks an Office & Operations Manager to oversee facilities, procurement, ESG initiatives, travel, health & safety, IT coordination, and business continuity, reporting to the Head of HR & Corporate Services.

You will supervise local support teams, manage suppliers and contracts, lead cost-effective purchasing, ensure compliance, and drive sustainable practices across office operations while supporting operational excellence.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in office management, facilities, or operations roles.
• Proven experience leading or coordinating administrative or support teams.
• Strong knowledge of ESG or sustainability practices within office environments is a plus.
• Strong organizational, negotiation, and vendor management skills.
• Solid understanding of Health & Safety regulations and workplace compliance.
• Excellent communication skills in Spanish and English.

Responsibilities

• Oversee all aspects of office management, including facilities maintenance, space planning, and workplace optimization.
• Manage relationships and contracts with external suppliers and service providers (cleaning, catering, maintenance, security, etc.).
• Coordinate and supervise local support teams (reception, administrative staff, facilities, and service personnel).
• Lead procurement processes and ensure cost-effective purchasing aligned with internal policies and budgets.
• Act as the local IT contact, coordinating with global IT teams to resolve technical issues and manage equipment needs.
• Ensure compliance with Health, Safety & Security regulations and lead emergency response and business continuity initiatives.
• Manage local ESG policies and implement environmental and sustainability measures across office operations.
• Oversee travel policies and manage relationships with travel providers to ensure compliance, efficiency, and cost control.
• Manage local Integrated Risk Management activities, including Business Continuity, Operational Control & Risk Assessment, and Non-Financial Risk processes.
• Support HR & Operations leadership on continuous improvement projects and office-related initiatives that enhance employee experience, sustainability, and operational efficiency.

Skills

Vendor management

Negotiation

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Job description

Position Overview

The Office & Operations Manager ensures the smooth and efficient running of the office and its operations. Reporting to the local Head of HR & Corporate Services, this role is responsible for managing facilities, office services, suppliers, procurement, ESG and environmental initiatives, travel management, health & safety, IT coordination, business continuity, and local support teams. The position plays a key role in maintaining a safe, sustainable, and productive work environment while supporting the company’s operational excellence.

Your job

• Oversee all aspects of office management, including facilities maintenance, space planning, and workplace optimization.
• Manage relationships and contracts with external suppliers and service providers (cleaning, catering, maintenance, security, etc.).
• Coordinate and supervise local support teams (reception, administrative staff, facilities, and service personnel) to ensure seamless daily operations.
• Lead procurement processes and ensure cost-effective purchasing aligned with internal policies and budgets.
• Act as the local IT contact, coordinating with global IT teams to resolve technical issues and manage equipment needs.
• Ensure compliance with Health, Safety & Security regulations and lead emergency response and business continuity initiatives.
• Manage local ESG (Environmental, Social & Governance) policies and implement environmental and sustainability measures across office operations.
• Oversee travel policies and manage relationships with travel providers to ensure compliance, efficiency, and cost control.
• Manage local Integrated Risk Management activities, including Business Continuity, Operational Control & Risk Assessment, and Non-Financial Risk processes, ensuring proper coordination, implementation of mitigation measures, and alignment with Group requirements.
• Support HR & Operations leadership on continuous improvement projects and office-related initiatives that enhance employee experience, sustainability, and operational efficiency.

Your profile

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in office management, facilities, or operations roles.
• Proven experience leading or coordinating administrative or support teams.
• Strong knowledge of ESG or sustainability practices within office environments is a plus.
• Strong organizational, negotiation, and vendor management skills.
• Solid understanding of Health & Safety regulations and workplace compliance.
• Excellent communication skills in Spanish and English.
• Proactive, hands-on, and service-oriented mindset, with the ability to manage multiple priorities.

About Us

As the world's leading reinsurance company with more than 16,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.
• Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.
• Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer.
• Severely disabled candidates will also be prioritized, if equally qualified.