Digital Workplace Endpoint Hardware Certification Engineer, Madrid (M, ES)

Swiss Re; Madrid; Hybrid; EUR 42,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model (50% in office)

Global benefits

Job summary

Swiss Re in Madrid is seeking a Digital Workplace Endpoint Hardware Certification Engineer to define which endpoint devices are approved, deployed, and supported across our global environment. You will verify drivers, firmware, BIOS/UEFI settings, and OS compatibility to ensure security and reliability, shaping the digital experience for thousands of colleagues.

You will lead testing across Microsoft Intune, Configuration Manager, Windows Autopilot, and Entra ID, maintain the hardware catalogue,

Qualifications

• Proven experience evaluating, testing, certifying or supporting enterprise endpoint hardware.
• Strong knowledge of drivers, firmware, BIOS/UEFI configuration and OS compatibility.
• Hands-on experience with endpoint management/deployment platforms (Intune, SCCM, Autopilot, Entra ID).
• Structured testing, troubleshooting, documentation and technical decision making.
• Strong collaboration across engineering, operations, security, procurement and vendors.

Responsibilities

• Lead the hardware certification lifecycle for endpoint devices including laptops, desktops, peripherals, docking stations and collaboration hardware.
• Validate drivers, firmware, BIOS/UEFI and OS compatibility for device stability and security.
• Design and execute testing across platforms like Intune, Configuration Manager and Autopilot.
• Maintain and evolve the approved hardware catalogue to stay scalable and cost-effective.
• Collaborate with OEMs, vendors and internal teams on certification requirements and roadmaps.
• Support hardware lifecycle planning by tracking market trends and device availability.
• Use endpoint analytics to assess reliability and user experience.
• Identify opportunities to automate testing, reporting and documentation.
• Partner with IT ops, security, procurement, workplace services and stakeholders.

Skills

Endpoint hardware

Structured testing

Documentation

Collaboration

Problem solving

Tools

Intune

Configuration Manager

Autopilot

Entra ID

PowerShell

Python

Power BI

Excel

Job description

Location: Madrid, M, ES Are you passionate about shaping the future of workplace technology? Do you love the idea that the decisions you make today will define how thousands of colleagues experience their digital workplace tomorrow? If you enjoy hands‑on technical work with real strategic impact, this could be the role for you.

About the Role

As our Digital Workplace Endpoint Hardware Certification Engineer, you will be at the heart of defining which endpoint devices are approved, supported and deployed across our global environment. From laptops and desktops to peripherals, docking stations and collaboration hardware - you will ensure every device in our portfolio is secure, reliable, sustainable and truly fit for the way people work today and in the future. This is a role where structured engineering thinking meets real‑world impact. The standards you help define will directly shape the digital experience for thousands of colleagues worldwide.

Key Responsibilities

• Lead the hardware certification lifecycle for endpoint devices including laptops, desktops, peripherals, docking stations and selected workplace collaboration hardware
• Validate drivers, firmware, BIOS/UEFI settings and operating system compatibility to ensure device stability, security and supportability across the enterprise environment
• Design and execute integration, compatibility and user experience testing across platforms such as Microsoft Intune, Configuration Manager, Windows Autopilot and Microsoft Entra ID
• Maintain and evolve the approved hardware catalogue, ensuring standards remain scalable, secure, cost‑effective and aligned with business and workplace needs
• Collaborate with OEMs, technology suppliers and internal teams to manage certification requirements, review product roadmaps, resolve technical issues and assess emerging technologies
• Support hardware lifecycle planning by tracking market trends, vendor roadmaps, device availability, sustainability considerations and evolving workplace requirements
• Use endpoint analytics, incident trends and operational feedback to assess device reliability, performance and user experience
• Identify opportunities to automate testing, validation, reporting and documentation to improve consistency and reduce manual effort
• Partner with IT operations, security, procurement, workplace services and business stakeholders to ensure hardware standards are practical, supportable and aligned with organisational goals

About the Team

We in Digital Workplace (DWP) set out to make it easy for more than 14,000 employees to seamlessly connect with people, ideas, and expertise — within and beyond Swiss Re. Our team is built around Microsoft 365, Workplace AI solutions, and related services — spanning design, architecture, development, integration, and orchestration across teams and internal partners. We believe the key to success lies in deeply understanding the business needs of our internal clients, identifying where technology can add real value, and focusing on how people will adopt and embrace change. To support this, we are continuously redefining the way we work. DWP is an early adopter of agile methodologies and agile leadership within Swiss Re — and we're proud of it. We are a diverse, passionate team of experts who genuinely welcome professionals who bring curiosity, drive, and experience to help us deliver world‑class solutions. Come join us on our journey!

About You

You are a curious, structured and hands‑on technology professional with experience in enterprise endpoint hardware, workplace technology or device lifecycle management. You enjoy practical technical testing, troubleshooting and certification work, and you understand how hardware decisions ripple out to affect security, operations, cost, sustainability and the overall employee experience. You thrive in collaborative environments and bring both the technical depth and the communication skills to turn engineering decisions into reliable enterprise standards. We are looking for candidates who meet these requirements:

• Proven experience evaluating, testing, certifying or supporting enterprise endpoint hardware such as laptops, desktops, peripherals, docking stations or collaboration devices
• Strong knowledge of device drivers, firmware, BIOS/UEFI configuration, operating system compatibility and hardware lifecycle management
• Hands‑on experience with modern endpoint management and deployment platforms, ideally including Microsoft Intune, Configuration Manager, Windows Autopilot and Microsoft Entra ID
• A structured approach to testing, troubleshooting, documentation and technical decision making, with the ability to translate complex findings into clear, actionable standards
• Strong collaboration skills, with the ability to work effectively across engineering, operations, security, procurement, vendor and business stakeholder communities

Your Skills and Experience

To be successful in this role, it would be helpful to bring practical awareness or experience in the following areas:

• Automation or scripting using tools such as PowerShell, Python or similar to streamline testing, reporting or validation activities
• Endpoint analytics, Power BI, Excel or other reporting tools to assess device performance, reliability trends, user experience or total cost of ownership
• Modern endpoint security concepts such as Secure Boot, TPM, BitLocker, Microsoft Defender, firmware security or hardware vulnerability management
• Sustainability, circular IT, accessibility, ergonomics or environmental certifications such as EPEAT, Energy Star or TCO Certified
• Working with OEMs, hardware vendors or technology suppliers on product evaluations, technical issues, roadmap discussions or certification requirements
• Microsoft 365, Windows 365, Azure Virtual Desktop, VDI or cloud‑managed endpoint architectures
• Cross‑functional initiatives involving IT operations, engineering, procurement, security, workplace services or business stakeholders
• A continuous improvement mindset, with the curiosity to explore new technologies and the discipline to ensure solutions are stable, secure and supportable at scale

These are additional nice to haves:

• Experience working in a global enterprise environment, preferably within the insurance or financial services sector
• Familiarity with Regulatory, Governance and Risk Management frameworks and methodologies
• Experience working in agile SCRUM methodology

Our company has a hybrid work model where the expectation is that you will be in the office at least 50% of the time. We accept only English CVs. For Spain, the base salary range for this position is between EUR 42,000 and EUR 70,000 (for a full‑time role). The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role, the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting‑edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.

We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.

In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.