Broker Relationship Manager

Munich Re Group; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Munich Re Specialty – Global Markets is seeking a Broker Relationship Manager based in Madrid. The role focuses on managing broker relationships, developing customer strategies, and coordinating with underwriting teams to grow profitable business across Spain and Portugal.

The candidate will lead key negotiations, tailor sales pitches, and drive growth while upholding Conduct standards and fostering a collaborative, inclusive environment. Fluency in Spanish, Catalan, and English is required.

Qualifications

• Experience managing cross-departmental projects and coordinating diverse stakeholders.
• +5 years of professional experience in similar functions.
• Strong knowledge of primary insurance and reinsurance; underwriting know-how across lines.
• Excellent data analytics and ability to interpret performance metrics.
• Understanding of marketing and sales concepts; translate analyses into sales pitches.
• Strong presentation skills for external customers and brokers.
• High energy for innovation, creativity, initiative and entrepreneurship.
• Exceptional negotiation abilities with internal and external parties.
• Motivated team player with leadership potential.
• Fluent business communication in Spanish, Catalan and English.

Responsibilities

• Managing all customers and brokers relationships and defining customer strategy with underwriting teams.
• Developing understanding of broker needs and growth opportunities within Spain/Portugal.
• Defining and implementing customer-specific sales strategies and preparing pitch books.
• Leading negotiations with customers and brokers and coordinating renewal strategies with underwriting teams.
• Building and managing relationships with stakeholders across units.
• Identifying growth areas and developing new business opportunities with profitability in mind.
• Advancing conduct and ethics to deliver best outcomes for customers and policyholders.
• Promoting a professional, inclusive work environment and addressing misconduct.
• Maintaining high standards of professional conduct for self and team.

Skills

Cross-departmental project management

5+ years experience

Insurance/reinsurance knowledge

Data analytics

Sales & marketing concepts

Presentation skills

Innovation and entrepreneurship

Negotiation skills

Team leadership

Bilingual: ES/CAT/EN

Job description

About Us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this.

About Us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

Please see our website for more information.

Broker Relationship Manager

We are currently looking for a Broker Relationship Manager to be based in Madrid on a full-time basis, reporting into the Branch Manager

Munich Re Risk Solutions Ireland, Spanish Branch is responsible for the whole relation for national and multinational customers and brokers based in Spain and Portugal. Main target is to maintain and expand the current very strong and profitable business relationships (Traditional & Non Traditional) through exploring, detecting customers’ needs and developing new realistic business initiatives or new business models with the brokers.

The Broker Relationship Manager should prioritize and coordinate all activities and initiatives with brokers and managing external stakeholders.

Responsibilities

• Managing all customers and brokers relationships. The role includes to define, in collaboration with the relevant Underwriting teams, a customer strategy and individual action plans, prioritization of different initiatives and planning of required resources (including underwriters and specialists).
• Developing and maintaining in-depth understanding of local and regional broker needs, thereby identifying customers’ key strategic priorities, growth areas, challenges and reinsurance buying motivation.
• Defining and implementing customers-specific sales strategies for our range of products and services, preparing high-quality and customers-specific sales presentations (pitch books)
• Lead negotiations with customers and brokers and closely coordinate renewal strategies together with the Underwriting teams.
• Build and manage Munich Re Specialty Global Markets relationships with all levels of stakeholders and units (internally and externally)
• Proactively identifying growth areas for Munich Re Specialty Global Markets and generating new business opportunities with focus on profitable growth.
• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
• Promote and maintain a professional, respectful and inclusive working environment, ensuring that any bullying, harassment, discrimination, violence or other serious non-financial misconduct is not tolerated and is escalated appropriately in line with Company policies, regulatory expectations and applicable conduct standards.
• Maintain appropriate standards of personal and professional conduct, including avoiding any work-related bullying, harassment, discrimination, violence or other serious non-financial misconduct which may breach the Conduct Rules and/or be relevant to fitness and propriety assessments.

Knowledge And Skills

• Skills and experience in managing cross-departmental projects.
• +5 years of professional experience in similar functions.
• Very good understanding of primary insurance and reinsurance; relevant underwriting know how, ideally in different lines of business.
• Strong data analytics and ability to understand fundamental performance metrics.
• Knowledge of marketing and sales concepts: ability to transfer results of analyses into sales pitch.
• Strong presentation skills.
• High interest in innovation combined with creativity, initiative and entrepreneurship.
• Exceptional negotiation skills.
• Highly motivated and dedicated, ability to integrate and motivate others, team player.
• Business-fluent written and spoken Spanish, Catalan and English.

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact!

#BePresent #BeBold #BeCurious