Hybrid Office & Operations Leader

Munich Re; Madrid; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working

Health management

Diversity & Inclusion

Job summary

Munich Re in Madrid seeks an Office & Operations Manager to oversee facilities, procurement, ESG initiatives, travel, health & safety, IT coordination, and business continuity, reporting to the Head of HR & Corporate Services.

You will supervise local support teams, manage suppliers and contracts, lead cost-effective purchasing, ensure compliance, and drive sustainable practices across office operations while supporting operational excellence.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in office management, facilities, or operations roles.
• Proven experience leading or coordinating administrative or support teams.
• Strong knowledge of ESG or sustainability practices within office environments is a plus.
• Strong organizational, negotiation, and vendor management skills.
• Solid understanding of Health & Safety regulations and workplace compliance.
• Excellent communication skills in Spanish and English.

Responsibilities

• Oversee all aspects of office management, including facilities maintenance, space planning, and workplace optimization.
• Manage relationships and contracts with external suppliers and service providers (cleaning, catering, maintenance, security, etc.).
• Coordinate and supervise local support teams (reception, administrative staff, facilities, and service personnel).
• Lead procurement processes and ensure cost-effective purchasing aligned with internal policies and budgets.
• Act as the local IT contact, coordinating with global IT teams to resolve technical issues and manage equipment needs.
• Ensure compliance with Health, Safety & Security regulations and lead emergency response and business continuity initiatives.
• Manage local ESG policies and implement environmental and sustainability measures across office operations.
• Oversee travel policies and manage relationships with travel providers to ensure compliance, efficiency, and cost control.
• Manage local Integrated Risk Management activities, including Business Continuity, Operational Control & Risk Assessment, and Non-Financial Risk processes.
• Support HR & Operations leadership on continuous improvement projects and office-related initiatives that enhance employee experience, sustainability, and operational efficiency.

Skills

Vendor management

Negotiation

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Job description

Munich Re in Madrid seeks an Office & Operations Manager to oversee facilities, procurement, ESG initiatives, travel, health & safety, IT coordination, and business continuity, reporting to the Head of HR & Corporate Services.

You will supervise local support teams, manage suppliers and contracts, lead cost-effective purchasing, ensure compliance, and drive sustainable practices across office operations while supporting operational excellence.