Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy Medical; España; On-site; EUR 19,327 - 23,622; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

Job summary

A consultancy firm is seeking a Norwegian Speaking Customer Service Agent to join their team in Bulgaria. The role involves providing exceptional customer support to Norwegian-speaking clients and includes fully paid relocation. Ideal candidates will possess fluency in Norwegian, excellent communication skills, and a passion for customer service. This position also offers a competitive salary, health insurance, and various additional benefits.

Qualifications

• Fluency in Norwegian (both written and spoken); proficiency in English is desirable.
• Experience in customer service is preferred, ideally in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat.
• Collaborate with team members to facilitate efficient problem resolution.
• Document all customer interactions accurately within the CRM system.

Skills

Fluency in Norwegian

Excellent communication skills

Customer service experience

Proficiency in CRM systems

Job description

Overview

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.

Compensation

This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: BGN42,000.00/yr

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services
• Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor
• Document all customer interactions accurately within the CRM system for quality assurance and future reference
• Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction
• Stay informed about product offerings, promotions, and company policies to assist customers effectively
• Participate in training and development opportunities to enhance your service capabilities and product knowledge

Requirements

• Fluency in Norwegian (both written and spoken); proficiency in English is desirable
• Experience in customer service is preferred, ideally in a fast-paced environment
• Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers
• Ability to handle challenging situations with patience and professionalism
• Proficiency in CRM systems and basic computer applications
• Willingness to relocate to Bulgaria and adapt to a new cultural environment
• A proactive attitude toward learning and personal development within the company

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More..