Norwegian-speaking Banking Support Specialist (Hybrid)

The lemon Consulting; Benalmádena; Híbrido; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remuneration & bonus

Career development

Dynamic team

Guidance tools

Descripción de la vacante

The lemon Consulting in Benalmádena, Spain, is seeking a Customer Service Representative / Online Bank Advisor to support Norwegian-speaking banking customers. The role offers a hybrid work model after an initial trial period, with on-site presence in Benalmádena.

Responsibilities include assisting customers with online banking, resolving enquiries, and providing accurate guidance on banking services while handling sensitive information confidentially.

Formación

• Fluent Norwegian (C2) both verbal and written.
• Sound command in English (B2+ level).

Responsabilidades

• Provide customer support to Norwegian-speaking banking customers.
• Handle enquiries relating to customer accounts and banking services.
• Assist customers with the use of online and digital banking services.
• Resolve account, payment and transaction-related issues.
• Provide accurate information and guidance regarding banking services.
• Handle financial and customer information accurately and confidentially.
• Use transaction-processing and credit-assessment systems.
• Identify and resolve customer issues efficiently and professionally.
• Maintain a high standard of customer service throughout each interaction.

Conocimientos

Norwegian (C2)

English (B2+)

Descripción del empleo

The lemon Consulting in Benalmádena, Spain, is seeking a Customer Service Representative / Online Bank Advisor to support Norwegian-speaking banking customers. The role offers a hybrid work model after an initial trial period, with on-site presence in Benalmádena.

Responsibilities include assisting customers with online banking, resolving enquiries, and providing accurate guidance on banking services while handling sensitive information confidentially.