Mystery Shopper (Spain)

Nettitude Group; Madrid; On-site; EUR 11,000 - 28,000; Full time

Benefits offered by this job

Flexible assignments

Payment per assignment

Full briefing and support

Job summary

Nettitude Group is seeking Mystery Shoppers across Spain to perform discreet customer experience visits for retail, hospitality, food service, and service-based brands. This is a flexible, freelance role ideal as side income for students or professionals seeking occasional assignments.

You will visit assigned locations, observe service quality and compliance, make small purchases if needed, and complete a clear online report after each visit.

Qualifications

• Reliable, detail-oriented individuals
• Strong observation and written skills
• Ability to follow instructions precisely
• Access to a smartphone and internet
• Must be based in Spain (especially Zaragoza, Lleida, Ibiza and Mallorca)
• Previous mystery shopping experience is helpful but not essential

Responsibilities

• Visiting assigned locations (stores, restaurants, hotels, or service providers)
• Observing customer service, compliance, and overall experience
• Making a small purchase where required
• Completing a clear, structured online report after each visit

Skills

Reliable

Detail-oriented

Observation skills

Smartphone literacy

Based in Spain

Tools

Smartphone

Job description

Mystery Shoppers – Spain (Freelance / Flexible)

We are recruiting Mystery Shoppers across Spain to carry out discreet customer experience visits for retail, hospitality, food service, and service-based businesses.

This is a flexible, freelance role, ideal as a side income, for students, or for professionals looking for occasional assignments.

What you’ll be doing

• Visiting assigned locations (stores, restaurants, hotels, or service providers)
• Observing customer service, compliance, and overall experience
• Making a small purchase where required
• Completing a clear, structured online report after each visit

What we’re looking for

• Reliable and detail-oriented individuals
• Strong observation and written skills
• Ability to follow instructions precisely
• Access to a smartphone and internet
• Must be based in Spain(especially Zaragoza, Lleida, Ibiza and Mallorca)
• Previous mystery shopping experience is helpful but not essential

What we offer

• Flexible assignments – you choose when you work
• Payment per completed assignment
• Full briefing and support provided
• Opportunity to work with leading international brands