Multilingual Medical Information Specialist

IQVIA; Barcelona; On-site; EUR 35,000 - 56,000; Full time

Job summary

IQVIA is a global leader delivering Medical Information services to healthcare professionals, patients and consumers. You will provide accurate, balanced information, address inquiries and support safety reporting activities across multiple channels.

The role emphasizes medical information with collaboration across Pharmacovigilance, Quality and cross-functional teams, contributing to high-quality outcomes and patient safety.

Qualifications

• Respond to medical and product inquiries via phone, email and channels.
• Provide accurate, evidence-based, non-promotional information.

Responsibilities

• Respond to inquiries via phone, email and other approved channels.
• Provide accurate, evidence-based, non-promotional information about products and diseases.
• Document interactions in compliance with procedures and quality standards.
• Use approved medical information resources and literature to answer inquiries.
• Identify and route adverse events and product quality complaints.
• Support safety data intake in designated systems.
• Collaborate with Medical Information, Pharmacovigilance and Quality teams.
• Participate in training and continuous improvement.

Job description

IQVIA is a global leader delivering Medical Information services to healthcare professionals, patients and consumers. You will provide accurate, balanced information, address inquiries and support safety reporting activities across multiple channels.

The role emphasizes medical information with collaboration across Pharmacovigilance, Quality and cross-functional teams, contributing to high-quality outcomes and patient safety.