Medical Information Specialist with Bulgarian, English and Additional Language

IQVIA; Barcelona; On-site; EUR 45,000 - 65,000; Full time

Job summary

IQVIA is seeking a Medical Information professional to deliver high-quality, non-promotional medical information to healthcare professionals, patients, and consumers. You will document interactions, use literature to answer queries, and support pharmacovigilance activities across multiple channels.

The role requires a Life Sciences/related degree and strong English plus Bulgarian language skills, with additional language being a plus.

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or another relevant scientific discipline.
• Excellent written and verbal communication skills in Bulgarian (C2/Business Level), English (C1), and any additional foreign language is a plus.
• Strong scientific aptitude and ability to communicate medical information effectively.
• Understanding of adverse event reporting and pharmacovigilance principles.

Responsibilities

• Respond to medical and product-related inquiries via phone, email, and other approved channels.
• Provide accurate, evidence-based, non-promotional information on products and disease areas.
• Document customer interactions in line with procedures and quality standards.
• Utilize approved medical information resources and literature to address inquiries.
• Identify and route adverse events and product quality complaints to designated systems.
• Support safety data intake activities and cross-functional collaboration.

Education

Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or another relevant scientific discipline

Job description

Sofia, Bulgaria

Lisbon, Portugal

Budapest, Hungary

Zagreb, Croatia

Athens, Greece

Barcelona, Spain

Madrid, Spain

Full time

R1568345

Role Overview

Use your scientific knowledge and language expertise to join a global team delivering high-quality Medical Information services to healthcare professionals, patients, and consumers. In this role, you will provide accurate, balanced, and non-promotional medical information, supporting customers across multiple communication channels.

As part of the role, you will also identify, document, and route adverse events and product quality complaints in accordance with established safety procedures. The primary focus of this position is Medical Information, with additional support for safety reporting activities.

Key Responsibilities

• Respond to medical and product-related inquiries received via phone, email, and other approved communication channels.

• Provide accurate, evidence-based, and non-promotional information regarding products, therapies, and disease areas.

• Document customer interactions in compliance with company procedures and quality standards.

• Utilize approved medical information resources and scientific literature to address inquiries.

• Identify, document, and appropriately route adverse events, product quality complaints, and other reportable information.

• Support safety data intake activities, including accurate documentation within designated systems.

• Collaborate with Medical Information, Pharmacovigilance, Quality, and other cross-functional teams.

• Participate in training, quality initiatives, and continuous improvement activities.

Required Knowledge, Skills and Experience

• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or another relevant scientific discipline.

• Excellent written and verbal communication skills in Bulgarian (C2/Business Level), English, and any additional foreign language (minimum C1) will be a plus.

• Strong scientific aptitude and ability to communicate medical information effectively.

• Understanding of adverse event reporting and pharmacovigilance principles.

• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.

• Strong interpersonal skills and ability to build effective working relationships with colleagues, clients, and healthcare professionals.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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