MSP Programme Specialist- Italian speaker

Allegis Global Solutions; Barcelona; On-site; EUR 42,000 - 56,000; Full time

Job summary

A recruitment solutions provider in Barcelona is seeking a Programme Specialist to manage recruitment operations and relationships with local hiring managers. The role requires proficiency in English and Italian, with a strong focus on customer service and effective communication. Ideal candidates will have a background in the staffing industry and experience with Excel and PowerPoint, along with the ability to handle confidential matters. This position offers a dynamic environment with the opportunity to enhance programme efficiency.

Qualifications

• Staffing industry experience desired but not required.
• Human Resources experience desired but not required.
• Ability to work with confidential issues.
• Fluent English; Italian language skills are a plus.

Responsibilities

• Manage relationship with local hiring managers and manage temporary recruitment requests.
• Record and maintain information regarding recruitment agency performance.
• Conduct vacancy qualification meetings with hiring managers.
• Manage local relations with client and agencies.
• Check, upload and track invoices and approvals for payment.
• Provide periodic programme status reports and analytics as required.

Skills

Proficient in English

Proficient in Italian

Strong communication skills

Customer service skills

Detail oriented

Critical thinker

Problem solver

Tools

Excel

PowerPoint

Job description

The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.

Responsibilities

• Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
• Record and maintains information regarding recruitment agency performance and hiring manager requirements
• Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
• Manage local relations with client and agencies
• Check, upload and track invoices and approvals for payment
• Assure customer satisfaction and resolves all local issues with customer and agencies
• Monitor successful achievement of local service level agreements
• Provide statistical analysis support and other duties as client’s needs dictate
• Provide periodic programme status reports to the Programme Manager as required

Qualifications

• Proficient in English and in Italian
• Staffing industry experience desired but not required
• Human Resources experience desired but not required
• Ability to work with confidential issues
• Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
• Able to interact and communicate with all levels of management and staff
• Demonstrated hands‑on experience with Excel and PowerPoint to analyze and present complex data to clients
• Detail oriented, critical thinker, problem solver
• Good understanding of Financial data and invoicing
• Strong communication and customer service skills with ability to lead colleagues and the client
• The ideal candidate will be proven in programme expansion / cross selling within client