Менеджер проекта

HireHi; Barcelona; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Work from anywhere (up to 30 days/year

Health insurance

Meal allowance

Employee Share Plan

Job summary

Henkel Spain seeks a seasoned PMO professional to manage customer experience, supply chain and process harmonization projects, aligning with Global SC, Regional SC and GBS+. You will own design, planning, delivery, cost control and outcome evaluation, promoting a customer‑centric mindset in stakeholder interactions.

Requirements include 3–5 years in PMO or similar roles, strong stakeholder management, advanced PowerPoint and Excel, basic Power BI, and familiarity with AI tools.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, International Management, SCM, or related field.
• 3–5 years in PMO, project management, or cross-functional SCM projects.
• Strong stakeholder management and communication across international teams.
• Advanced PowerPoint and Excel; basic Power BI.
• Experience with AI tools to improve productivity.

Responsibilities

• Own end-to-end PMO projects from design to evaluation.
• Drive customer experience and process harmonization initiatives.
• Coordinate cross-functional country implementation teams.
• Monitor KPIs and reporting; plan actions to improve efficiency.

Skills

PMO

Stakeholder management

PowerPoint

Excel

Power BI

AI tools

Cross-functional

Global collaboration

Education

Bachelor's or Master's in Business Admin / Intl Management / SCM

Tools

CRM systems

MS Office

BI tools

Job description

Henkel operates in chemical manufacturing and manufacturing, with this role focused on customer experience, supply chain, CRM, and process harmonization projects.

• Own end-to-end project management, including design, planning, delivery, cost, and outcome evaluation;
• Apply a customer-centric mindset in stakeholder interactions;
• Align with Global SC, Regional SC, GBS+, dX, Functions, and Business Units;
• Collect and analyze customer feedback and market insights through Voice of Customer;
• Oversee CRM system implementation and identify improvement opportunities;
• Contribute recommendations that impact CSX strategy;
• Lead business and IT projects that improve customer experience and process harmonization;
• Support customer service initiatives that drive retention and new business;
• Communicate local action plans and link them to global CSX strategy;
• Identify, evaluate, and implement customer experience improvement projects;
• Design and roll out tools, processes, and initiatives aligned to Global CSX;
• Lead cross-functional and country implementation teams;
• Collaborate with CSX, CoE, GBS+, and Supply Chain teams;
• Drive continuous improvement through innovation and structured project plans;
• Manage performance using KPIs and reporting tools;
• Set objectives, monitor progress, and take corrective actions;
• Plan activities to ensure efficiency, continuity, and customer satisfaction;
• Ensure compliance with Henkel standards, SHE, and sustainability requirements.
• Bachelor’s or Master’s degree in Business Administration, International Management, Supply Chain Management, or a related field;
• 3–5 Years of experience in Project Management, PMO, Management Consulting, or cross-functional Supply Chain projects;
• Basic understanding of end-to-end Supply Chain processes, including Customer Service, Logistics, Planning, Sales, and Order Management;
• Strong stakeholder management and communication skills;
• Ability to collaborate across multiple international markets;
• Advanced PowerPoint and Excel skills, including executive presentations, data analysis, and formulas;
• Basic knowledge of Power BI;
• Hands-on experience using AI tools, such as prompt writing, to improve productivity;
• Proactive, open-minded, and collaborative approach with structured project execution and governance;
• Nice to have: German, French, or Spanish, experience in customer-facing environments, Customer Experience, retail, or B2B business.
• Flexible hours and a hybrid work model;
• Work from anywhere policy for up to 30 days per year;
• Diverse national and international growth opportunities;
• Health and preventive care programs;
• Gender-neutral parental leave for a minimum of 8 weeks;
• Employee Share Plan with voluntary investment and Henkel matching shares;
• Meal allowance for each worked day;
• Health insurance paid by the employer with a tax exemption;