Marketing Cloud Consultant

Omega Crm, A Merkle Company; Castro-Urdiales; Presencial; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Trainers & Certifications

Home Office

Descripción de la vacante

Omega CRM, a Merkle Company, is seeking a Salesforce Marketing Cloud Consultant to advance its Marketing practice. You will investigate, create, and recommend innovative marketing automation and martech solutions for diverse industries in Spain.

Responsibilities include analyzing implementations, shaping cloud architecture, and ensuring effective automated communications across customer touchpoints, with a permanent contract and home-office options.

Formación

• Proven experience in creating campaigns with Salesforce Marketing Cloud and Marketing Cloud Account Engagement.
• Experience in database management, preferably in a similar role.
• Knowledge of automation software and performance evaluation.
• Experience with CRM platforms (Salesforce).
• Knowledge to manage marketing projects.
• Advanced level of English.

Responsabilidades

• Conduct analysis on marketing automation and martech solution implementations.
• Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
• Implement infrastructure and functional cloud marketing architecture.
• Perform basic functional and specialized marketing tasks.
• Ensure that automated cloud communication activations are effectively utilized.
• Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
• Determine the assets and organization of automations that best fit the cloud implementation.
• Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
• Implement the latest technological advancements and marketing technology solutions.
• Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
• Document processes and track system performance metrics.

Conocimientos

Marketing Cloud

Account Engagement

CRM systems

Marketing automation

English (Advanced)

Herramientas

Salesforce CRM

Database management

Descripción del empleo

Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Salesforce Marketing Cloud Consultant.

Investigate, create, and recommend innovative marketing automation and martech solutions.

Responsibilities

• Conduct analysis on marketing automation and martech solution implementations.
• Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
• Implement infrastructure and functional cloud marketing architecture.
• Perform basic functional and specialized marketing tasks.
• Ensure that automated cloud communication activations are effectively utilized.
• Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
• Determine the assets and organization of automations that best fit the cloud implementation.
• Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
• Implement the latest technological advancements and marketing technology solutions.
• Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
• Document processes and track system performance metrics.

Qualifications

• Proven experience in creating marketing campaigns with Salesforce Marketing Cloud and Marketing Cloud Account Engagement.
• Previous experience in database management, preferably in a similar role.
• Knowledge with the automation software and relevant performance evaluation.
• Experience with CRM platforms (Salesforce).
• Knowledge to manage marketing projects.
• Advanced level of English.

Contract and Benefits

• Permanent contract.
• Health insurance.
• Trainers & Certifications.
• Home Office.

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people - guided by our values: #