Market Associate: Host Growth & Optimization (Hybrid)

Airbnb, Inc.; Barcelona; Hybrid; EUR 40,000 - 46,000; Full time

Job summary

Airbnb in Barcelona is seeking a Market Associate to retain and grow long-tail host entrepreneurs across the assigned territory. You will optimize pricing, availability, and listings while delivering education and proactive account management.

You will build relationships, support hosts with product updates, and contribute to webinars and scalable communications, helping hosts thrive on Airbnb. This hybrid role requires English and Spanish fluency and a presence in our Barcelona office, with a

Qualifications

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Strong time management and prioritization skills, with the ability to manage multiple accounts effectively.
• Proven experience working a book of business, driving engagement and growth through proactive account management.
• Highly goal-driven, with a strong bias for action and persistence in the face of challenges.
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
• Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).
• Fluency in English & Spanish (mandatory). Fluency in Portuguese (nice to have).

Responsibilities

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

Skills

New sales

Account management

Time management

CRM tools

English & Spanish

Lead engagement

Salesforce

Tools

Salesforce

Job description

Airbnb in Barcelona is seeking a Market Associate to retain and grow long-tail host entrepreneurs across the assigned territory. You will optimize pricing, availability, and listings while delivering education and proactive account management.

You will build relationships, support hosts with product updates, and contribute to webinars and scalable communications, helping hosts thrive on Airbnb. This hybrid role requires English and Spanish fluency and a presence in our Barcelona office, with a