Maritime IT Field Service Technician - Spain / Gibraltar

Global Satcoms; España; On-site; EUR 35,000 - 55,000; Full time

Job summary

Global Satcoms is seeking a Maritime IT Field Service Technician to deliver on-site support across maritime clients. Responsibilities include installing, commissioning, maintaining, and troubleshooting satellite communication systems aboard vessels and offshore platforms.

The role requires field engineering experience, strong networking knowledge, and willingness to travel globally. English fluency is essential, with languages and certifications a plus.

Qualifications

• Minimum 2 years in field engineering or maritime IT support.
• Knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid TCP/IP, VLANs, VPNs, cybersecurity practices.
• Familiar with IMO/ISPS maritime regulations.
• Ability to read diagrams and schematics.
• Strong communication, documentation, and customer service skills.
• Fluent in English; other languages a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally.
• Exposure to global maritime, offshore, and oil & gas sectors.
• Ongoing training opportunities and international team.

Responsibilities

• Conduct field installations, upgrades, and commissioning of VSAT, Starlink, and L-band terminals.
• Perform onboard IT networking, firewall configuration, and cybersecurity checks.
• Provide hands-on support for routers, switches, servers, Wi‑Fi, and IoT equipment.
• Collaborate with NOC and remote engineering to resolve issues.
• Complete site surveys, service reports, and technical handover documents.
• Follow safety protocols during onboard interventions.
• Coordinate travel, tools, and spare parts with vessel teams.
• Provide customer training and onboarding support.

Skills

Maritime IT

Field engineering

TCP/IP networking

VLANs

VPNs

Cybersecurity

Communication

Documentation

English fluency

Tools

VSAT systems

Starlink

L-band terminals

Onboard LAN/WAN

Job description

As a Maritime IT Field Service Technician at Global Satcoms, you will be responsible for delivering high-quality technical support and on-site services to maritime clients across various regions. This includes the installation, commissioning, maintenance, and troubleshooting of satellite communication systems, IT infrastructure, and networking equipment aboard commercial vessels, offshore platforms, and maritime assets.

Tasks

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).
• Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions.
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.
• Provide customer training and onboard support during handover when necessary.

Requirements

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.
• Ability to read technical diagrams and interpret system schematics.
• Strong communication, documentation, and customer service skills.
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice.
• Competitive field rates and project-based compensation
• Exposure to global clients in maritime, offshore, and oil & gas sectors
• Ongoing training and certification opportunities
• Opportunity to work within a dynamic and fast-growing international team

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime IT Field Technician looking for a flexible, remote opportunity, we'd love to hear from you!