Maritime IT Field Service Technician - Spain / Gibraltar

Global Satcoms; Algeciras; Remote; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Competitive field rates

Global client exposure

Ongoing training

Job summary

Global Satcoms is seeking a Maritime IT Field Service Technician to deliver on-site installations, commissioning and maintenance of satellite communication systems aboard vessels and platforms. You will diagnose and resolve IT networking issues, configure VLANs, firewalls and ensure cybersecurity compliance, while coordinating with NOC teams and logistics for parts and travel.

You should have 2+ years in maritime IT or field engineering, strong TCP/IP knowledge, and willingness to travel

Qualifications

• Minimum 2 years in field engineering or maritime IT support.
• Proven knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity.
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.

Responsibilities

• Perform field installations, upgrades, and commissioning of VSAT systems, Starlink, and L-band terminals aboard vessels and platforms.
• Provide hands-on IT support for onboard networks, routers, switches, servers, and Wi‑Fi equipment.
• Collaborate with NOC teams and remote engineering support to diagnose connectivity issues and improve system performance.
• Complete site surveys, service reports, and technical documentation per Global Satcoms standards.

Skills

Maritime IT field experience

On-site field service

Strong communication

English fluent

Tools

VSAT systems

LAN/WAN networking

Firewalls

TCP/IP

Job description

As a Maritime IT Field Service Technician at Global Satcoms, you will be responsible for delivering high-quality technical support and on-site services to maritime clients across various regions. This includes the installation, commissioning, maintenance, and troubleshooting of satellite communication systems, IT infrastructure, and networking equipment aboard commercial vessels, offshore platforms, and maritime assets.

Tasks

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).
• Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions.
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.
• Provide customer training and onboard support during handover when necessary.

Requirements

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.
• Ability to read technical diagrams and interpret system schematics.
• Strong communication, documentation, and customer service skills.
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice.

Benefits

• Competitive field rates and project-based compensation
• Exposure to global clients in maritime, offshore, and oil & gas sectors
• Ongoing training and certification opportunities
• Opportunity to work within a dynamic and fast-growing international team

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime IT Field Technician looking for a flexible, remote opportunity, we'd love to hear from you!