Marine Travel Consultant — Remote & Flexible Hours

BCD Travel; España; Remote; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Career growth

Travel perks

Diversity & inclusion

Job summary

BCD Travel is seeking a Travel Consultant for ERM who can work remotely across a European context. The role covers reservations, crew movements, and disruption handling in a fast-paced, 24/7 service environment.

You will provide fare information, penalties, visas, and deliver attentive customer service while collaborating with global teams. Ideal candidates have ERM/crew travel experience, strong English, and detail-oriented, customer-focused skills.

Qualifications

• Experience in ERM, marine, offshore, or crew travel environments.
• Hands-on in crew movements, rotations, and disruption handling.
• Strong communication in English and customer service focus.

Responsibilities

• Search and confirm travel reservations for the customer
• Hands on involvement in crew movements, rotation, and disruption handling
• Provide industry information such as fares, penalties, and visa information
• Respond promptly and give the customer your undivided attention
• Assist teammates across teams
• Meet individual and team goals

Skills

Crew travel ERM

English proficiency

Attention to detail

Team collaboration

24/7 service

Tools

GDS Amadeus

Job description

BCD Travel is seeking a Travel Consultant for ERM who can work remotely across a European context. The role covers reservations, crew movements, and disruption handling in a fast-paced, 24/7 service environment.

You will provide fare information, penalties, visas, and deliver attentive customer service while collaborating with global teams. Ideal candidates have ERM/crew travel experience, strong English, and detail-oriented, customer-focused skills.