Remote Travel Counselor — German & English

American Express Global Business Travel; Barcelona; A distancia; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan

Parental leave

Adoption assistance

Wellbeing resources

Descripción de la vacante

Amex GBT is seeking a Travel Consultant to join our remote team in Spain, delivering top-tier service to corporate clients across regions. You will advise, research, and book domestic and international travel using GDS systems, while ensuring policy compliance and proactive upsell of services.

Strong German & English communication and a client-centric mindset are essential. We value collaboration, flexibility, and continuous learning as you help fuel business travel success from anywhere in

Formación

• Native GDS expertise (Sabre, Apollo, Galileo and/or Amadeus)
• Professional communication in German & English (written and verbal)
• Passion for excellence in client service

Responsabilidades

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus.
• Training may be provided
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
• We look forward to sharing more detailed job functions and key performance indicators during the interview process.

Conocimientos

GDS expertise

German & English

Customer service

Attention to detail

Team collaboration

Herramientas

Sabre

Apollo

Galileo

Amadeus

Descripción del empleo

Amex GBT is seeking a Travel Consultant to join our remote team in Spain, delivering top-tier service to corporate clients across regions. You will advise, research, and book domestic and international travel using GDS systems, while ensuring policy compliance and proactive upsell of services.

Strong German & English communication and a client-centric mindset are essential. We value collaboration, flexibility, and continuous learning as you help fuel business travel success from anywhere in