Mallorca Sommelier & Beverage Program Lead

Four Seasons; Islas Baleares; On-site; EUR 42,000 - 64,000; Full time

Job summary

Four Seasons Mallorca Resort is seeking a skilled Sommelier to curate our wine list and advise guests on wine selections, enhancing dining experiences with expert knowledge and beverage pairings.

You will lead wine program updates, train staff across outlets, and manage the wine cellar, inventory, and costs while ensuring exceptional service in a luxury hospitality environment on the Formentor peninsula.

Qualifications

• Proven leadership experience in hospitality settings.
• Solid beverage program knowledge including wine list management.
• Ability to train and coach staff across multiple outlets.
• Experience running shifts as manager on duty.
• Excellent verbal and written communication in English and Spanish.
• Commitment to guest satisfaction and positive work culture.
• Strong cost control and profitability understanding for beverage, food, and labor costs.
• Strong organizational and teamwork abilities.
• Collaborates with kitchen and management across departments.
• Authorized to work in Spain.

Responsibilities

• Maintain beverage program; wine list updates and POS system accuracy.
• Train staff on beverage program across all Food & Beverage outlets.
• Lead and supervise staff in the Resort's Main Restaurant to uphold standards.
• Organize, direct, and control daily operations in the Main Restaurant.
• Ensure maximum guest satisfaction through exceptional service for guests and colleagues.
• Occasionally run shifts as manager on duty, handling opening/closing procedures.
• Manage wine cellar: receipt, storage, inventory, and ordering of beverages.
• Develop and maintain controls for beverage costs to maximize profitability.

Skills

Leadership

Beverage program management

Training & coaching

Operational excellence

Communication (English & Spanish)

Guest-focused service

Cost control & profitability

Organization & planning

Team collaboration

Legal authorization to work in Spain

Tools

POS system

Job description

Four Seasons Mallorca Resort is seeking a skilled Sommelier to curate our wine list and advise guests on wine selections, enhancing dining experiences with expert knowledge and beverage pairings.

You will lead wine program updates, train staff across outlets, and manage the wine cellar, inventory, and costs while ensuring exceptional service in a luxury hospitality environment on the Formentor peninsula.