Mallorca Airport Guest Experience Host

Tui Blue; Palma; On-site; EUR 20,000 - 24,000; Part time

Benefits offered by this job

Training days and access to TUI Learn/

Language lessons

WeCare Team & 24/7 Wellbeing Hub

Job summary

TUI is seeking airport representatives in Mallorca to warmly welcome travelers and ensure smooth travel experiences. You’ll handle changes, assist guests through arrivals and transfers, and support service quality at a busy airport environment.

Ideal candidates are friendly, quick learners who thrive in a diverse team and can work rotating day and night shifts. English is essential, plus Danish, Dutch, German, or Polish.

Qualifications

• Friendly and empathetic approach to customers.
• Ability to create memorable guest experiences.
• Willingness to learn and adapt to new tools and processes.
• Able to work in a fast-paced, diverse team and flexible with shifts (daytime and occasional nights).
• Fluent English plus one of Danish, Dutch, German or Polish.

Responsibilities

• Greet customers at the airport and create a welcoming atmosphere.
• Handle changes and questions throughout the airport journey.
• Coordinate arrivals, departures and transfers and deliver on-bus see-off speeches.
• Monitor feedback and contribute to ongoing service improvements.

Skills

Customer service

Multicultural communication

Teamwork

Flexibility

Tools

iPad

Job description

TUI is seeking airport representatives in Mallorca to warmly welcome travelers and ensure smooth travel experiences. You’ll handle changes, assist guests through arrivals and transfers, and support service quality at a busy airport environment.

Ideal candidates are friendly, quick learners who thrive in a diverse team and can work rotating day and night shifts. English is essential, plus Danish, Dutch, German, or Polish.