Madrid Student Life & Housing Coordinator

CULTURAL EXPERIENCES ABROAD LLC; Comunidad de Madrid; Presencial; EUR 22.000 - 27.000; Jornada completa

Descripción de la vacante

CEA CAPA in Madrid is seeking a Coordinator, Program and Student Services to support American college and university students studying abroad. You will help with student welfare, health and safety, housing coordination, and plan educational excursions and events outside the classroom.

The PASS Coordinator works with academic and internship teams, handles logistics, and maintains program materials and communications, while providing front-line support to students and collaborating with local

Formación

• Bachelor’s degree or equivalent.
• Fluency in English and Spanish.
• Experience working with students, particularly international students.
• Experience of housing coordination.
• Ability to work with diverse identities.
• Experience living or working abroad with knowledge of local culture and higher education systems.
• Authorization to work in the location of the role.

Responsabilidades

• Serve as the main point of contact for students, providing information and resources.
• Plan and execute program activities, including student excursions and local events.
• Assist with student activities, arrivals, and guided tours to help students navigate their new environment.
• Manage administrative duties like reception, mail handling, and student communications.
• Support housing maintenance and assist with student accommodations in collaboration with the Housing Coordinator.
• Maintain records using Salesforce and contribute to improvement strategies.
• Participate in weekly staff meetings and collaborate with external vendors.
• Be part of the emergency phone rotation for student support.
• Collaborate with local staff and external partners to enhance program success.

Conocimientos

Fluent English

Fluent Spanish

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

CEA CAPA in Madrid is seeking a Coordinator, Program and Student Services to support American college and university students studying abroad. You will help with student welfare, health and safety, housing coordination, and plan educational excursions and events outside the classroom.

The PASS Coordinator works with academic and internship teams, handles logistics, and maintains program materials and communications, while providing front-line support to students and collaborating with local