Madrid Ocean Freight Lead – Growth & Ops

Crane Worldwide Logistics LLC; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

Crane Worldwide Logistics in Madrid (Coslada) seeks an experienced Ocean Manager to lead day-to-day Import and Export ocean operations, drive performance, and align with regional strategies.

The role requires a Bachelor's in a related field, 8–10 years in international freight, and fluency in Spanish and English. You will manage a skilled team, negotiate with carriers, and ensure compliance with ISO/AEO standards.

Qualifications

• Bachelor's Degree in Supply Chain, Logistics, Business Administration, International Trade or related discipline preferred.
• Minimum 8–10 years' experience in international freight forwarding with significant Ocean Freight experience.
• Minimum 5 years' experience managing Ocean Freight operations.
• Fluent Spanish and English (written and spoken).
• Experience using CargoWise One or equivalent freight forwarding systems is preferred.

Responsibilities

• Lead and manage all Ocean Freight Import and Export operations across Spain, ensuring activities are safe, efficient and aligned with company standards.
• Develop, implement and maintain operational procedures and best practices to deliver a consistent, high-quality service.
• Monitor shipment execution and operational performance to consistently meet customer SLAs.
• Resolve operational issues and customer escalations promptly, working closely with internal teams, carriers and partners.
• Identify opportunities for automation and digital solutions.
• Support implementation of regional and global initiatives.
• Lead hands-on negotiations with ocean carriers to secure competitive rates and terms.
• Lead and further strengthen an experienced, highly skilled team, organising the department to make the most of its expertise.
• Introduce initiatives that empower and support the team; set clear expectations and KPIs and hold weekly team meetings.
• Ensure compliance with policies, customs, carrier and local regulations, ISO and AEO.

Skills

Operations leadership

Negotiation

Customer relationship

Analytical thinking

Financial acumen

Spanish & English

Education

Bachelor's Degree in Supply Chain

Tools

CargoWise One

Job description

Crane Worldwide Logistics in Madrid (Coslada) seeks an experienced Ocean Manager to lead day-to-day Import and Export ocean operations, drive performance, and align with regional strategies.

The role requires a Bachelor's in a related field, 8–10 years in international freight, and fluency in Spanish and English. You will manage a skilled team, negotiate with carriers, and ensure compliance with ISO/AEO standards.