Madrid Luxury Store Manager: Lead Sales & VIP Experiences

CALZATURIFICIO STEPHEN S.R.L.; Madrid; Presencial; EUR 38.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time contract

Development opportunities

Employee discount

Dynamic team

Inclusive working environment

Brand culture

Descripción de la vacante

Diesel Store Madrid is seeking an experienced Store Manager to lead daily operations, drive sales, and deliver a hands-on, high-touch client experience in a luxury retail setting.

You will motivate a team, manage KPIs, and build strong relationships with international clients while upholding Diesel’s brand heritage and product sensitivity. The role offers a full-time contract, generous employee discounts, and development opportunities within the Diesel and OTB group store network.

Formación

• Previous Store Management experience in a modern Luxury retail environment.
• Strong leadership skills to inspire, motivate and build respectful working relationships.
• Solid experience in working to and driving KPIs and sales targets managing complex store operations.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills and commercial mindset.
• Digitally aware and open to new ways of working.
• Ability to interact effectively with foreign clients.
• Passion for Diesel Brand, product and heritage.
• Self-motivated, able to work autonomously and results driven.
• Excellent communication, interpersonal, coaching and feedback skills

Responsabilidades

• Establish and implement action plans to drive the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client.
• Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation.
• Ensure to provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives.
• Role model best in class sales and self-leadership by playing an active role within your team, and take action to solve problems with positive outcomes.
• Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment;
• Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit;
• Build and maintain relationships by instilling a sense of belonging and a positive, forward-thinking mindset.

Descripción del empleo

Diesel Store Madrid is seeking an experienced Store Manager to lead daily operations, drive sales, and deliver a hands-on, high-touch client experience in a luxury retail setting.

You will motivate a team, manage KPIs, and build strong relationships with international clients while upholding Diesel’s brand heritage and product sensitivity. The role offers a full-time contract, generous employee discounts, and development opportunities within the Diesel and OTB group store network.