Madrid IT & Digital Workplace Specialist

SAMY; Madrid; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work

Global mobility opportunities

Birthday leave / holidays

Job summary

SAMY in Madrid is seeking an IT Digital Workplace specialist to serve as the technical heartbeat of our European offices, focusing on local Madrid support and infrastructure reliability for post-production setups, cloud tools, and office connectivity.

You will report to the Global IT team from day one and occasionally travel (~10%) to other EMEA offices for onsite projects. Fluent English and Spanish are required.

Qualifications

• 3+ years in IT support, workplace management, or sysadmin in creative/agency settings.
• Strong knowledge of network infrastructure, WiFi, routing, and security basics.
• Experience administering Google Workspace, Slack, Jira, and MDM solutions.

Responsibilities

• Own full lifecycle of Apple and PC hardware, provisioning and tracking via MDM.
• Manage user environments and L1-L3 support for Google Workspace, Slack, Jira, and Monday.com.
• Maintain local network performance, WiFi, switches, firewalls, and VPN access.
• Ensure device security and GDPR compliance with ESET and policies.
• Align with Global IT Digital Workplace team to implement standards.
• Keep documentation updated with inventories and troubleshooting guides.

Skills

3+ years IT support & sysadmin

Network administration

SOTI MDM management

Google Workspace administration

Slack/Jira/Monday.com admin

Structured problem solving

English/Spanish bilingual

Tools

SOTI MDM

Google Workspace

Slack

Jira

Monday.com

Job description

SAMY in Madrid is seeking an IT Digital Workplace specialist to serve as the technical heartbeat of our European offices, focusing on local Madrid support and infrastructure reliability for post-production setups, cloud tools, and office connectivity.

You will report to the Global IT team from day one and occasionally travel (~10%) to other EMEA offices for onsite projects. Fluent English and Spanish are required.