Luxury Retail Sales Ambassador

Michael Kors; Sevilla; On-site; EUR 18,000 - 28,000; Full time

Job summary

Michael Kors in Sevilla seeks dynamic individuals to join our Jet Set team, delivering exceptional customer experiences while driving store loyalty and sales growth.

You will leverage clienteling tools to maintain client communications, build a robust customer database, and collaborate with management to implement effective sales strategies and product knowledge. English fluency and strong communication are preferred for this fast-paced retail role.

Qualifications

• Fluent English preferable and strong communication skills.
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
• Collaborate and inspire fellow team players to achieve results.

Responsibilities

• Work as part of Jet Set Team, providing support for colleagues across the store.
• Take accountability for personal self evaluation and performance as a Jet Set Ambassador.
• Ensure image and grooming standards are aligned with brand policy.
• Collaborate with management team on sales strategies, product knowledge, brand standards and selling service.
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit.
• Lead by example to ensure exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication through clienteling apps and proactive databases management.
• Build and maintain good communication with management to drive store performance.
• Meet and exceed sales goals and become a Selling Expert using Product Knowledge packs.

Skills

Communication

Fluent English

Technology proficiency

Job description

Michael Kors in Sevilla seeks dynamic individuals to join our Jet Set team, delivering exceptional customer experiences while driving store loyalty and sales growth.

You will leverage clienteling tools to maintain client communications, build a robust customer database, and collaborate with management to implement effective sales strategies and product knowledge. English fluency and strong communication are preferred for this fast-paced retail role.