Luxury Retail Sales Consultant: Brand Experience

Swarovski Crystal; Madrid; Sur place; EUR 17 000 - 20 000; Plein temps

Avantages offerts par ce poste

Recognition awards

Exclusive employee discounts on Swarov

Paid volunteering leave

Résumé du poste

Swarovski in Madrid seeks a Sales Consultant to deliver outstanding service, create emotional connections, and inspire customers with passion for our luxury products. You will help achieve sales goals and contribute to a vibrant team in a store environment that reflects Swarovski’s pop luxury and elegance.

You will promote loyalty programs, stay current on product knowledge, and use digital tools to enhance the customer experience, while delivering memorable brand experiences.

Qualifications

• Experience in fashion or luxury retail preferred.
• Excellent customer service and communication skills.
• Comfortable using digital retail tools.
• Team player with a commercial mindset.
• Able to engage customers in storytelling.

Responsabilités

• Deliver outstanding service and emotional connections.
• Build trust and promote loyalty programs.
• Meet individual and team sales goals.
• Maintain a welcoming, organized store environment.
• Stay updated on brand products knowledge and digital tools.

Connaissances

Fashion passion

Multicultural retail

Customer service

Relationship building

Digital tools

Storytelling

Outils

Retail technology

Description du poste

Swarovski in Madrid seeks a Sales Consultant to deliver outstanding service, create emotional connections, and inspire customers with passion for our luxury products. You will help achieve sales goals and contribute to a vibrant team in a store environment that reflects Swarovski’s pop luxury and elegance.

You will promote loyalty programs, stay current on product knowledge, and use digital tools to enhance the customer experience, while delivering memorable brand experiences.