Luxury Retail Sales Consultant: Brand Experience

Swarovski; Alcalá de Henares; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal培训

Job summary

Swarovski in Alcalá de Henares is looking for a Sales Consultant who will deliver exceptional service, create memorable brand experiences, and inspire customers with a passion for our products.

You will drive personal and team sales goals, build emotional connections, collaborate with your store team to keep the environment welcoming and organized, and stay up to date with product knowledge and digital tools to enhance the customer journey.

Qualifications

• Excellent and proven customer service skills and a winning personality that builds trust.
• Experience in a multicultural retail environment.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Brand knowledge

Multicultural experience

Digital tools

Team player

Commercial mindset

Job description

Swarovski in Alcalá de Henares is looking for a Sales Consultant who will deliver exceptional service, create memorable brand experiences, and inspire customers with a passion for our products.

You will drive personal and team sales goals, build emotional connections, collaborate with your store team to keep the environment welcoming and organized, and stay up to date with product knowledge and digital tools to enhance the customer journey.