Luxury Brand Sales Consultant | Create Memorable Moments

Swarovski Crystal; Madrid; On-site; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Recognition awards

Paid volunteering leave

Employee assistance program

Comprehensive training and career dev

Job summary

Swarovski is seeking a Sales Consultant to deliver exceptional service and craft memorable brand experiences in a luxury retail setting in Madrid. You will inspire customers with passion for our products and help achieve sales goals as part of a vibrant team.

As a multicultural environment enthusiast, you will stay current on brand knowledge, promote loyalty programs, and contribute to a welcoming store atmosphere with digital tools to enhance the experience.

Qualifications

• Excellent customer service skills and a winning personality.
• Experience in a multicultural retail environment.
• Passionate about fashion, luxury, or lifestyle brands.
• Curious, empathetic and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Interpersonal skills

Sales mindset

Brand storytelling

Digitally savvy

Team player

Job description

Swarovski is seeking a Sales Consultant to deliver exceptional service and craft memorable brand experiences in a luxury retail setting in Madrid. You will inspire customers with passion for our products and help achieve sales goals as part of a vibrant team.

As a multicultural environment enthusiast, you will stay current on brand knowledge, promote loyalty programs, and contribute to a welcoming store atmosphere with digital tools to enhance the experience.