Luxury Real Estate Client Relations Manager - Spain

Teleperformance Spain; Barcelona; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Job security

Bonus structure

Vacation days

Language classes

Benefits platform

Onboarding & development

Modern international team

Descripción de la vacante

Dils Lucas Fox in Barcelona is seeking a Client Relations Agent to handle inquiries from national and international clients via phone, email, and digital channels with a professional, service‑minded approach. You will prequalify leads, reactivate accounts, and collaborate with sales agents to deliver tailored property recommendations while keeping CRM records precise and up to date.

Fluency in Spanish and English is essential, with additional languages valued.

Formación

• Inbound sales or customer service experience is preferred.
• Fluent in Spanish and English.
• Additional languages like French are valued.
• Excellent written and verbal communication.
• Proactive and goal-oriented in a sales-driven environment.
• Thrives in a fast-paced, international team.

Responsabilidades

• Respond to inbound inquiries from national and international clients via phone, email, and digital channels.
• Prequalify leads by understanding property needs and preferences.
• Reactivate client accounts and provide tailored property recommendations.
• Collaborate with sales agents to ensure smooth handoffs and client experience.
• Maintain accurate records in the CRM.
• Stay updated on property portfolio and market trends to guide clients.

Conocimientos

Spanish fluency

English fluency

Customer service

Sales mindset

Communication skills

Adaptability

Team spirit

Descripción del empleo

Dils Lucas Fox in Barcelona is seeking a Client Relations Agent to handle inquiries from national and international clients via phone, email, and digital channels with a professional, service‑minded approach. You will prequalify leads, reactivate accounts, and collaborate with sales agents to deliver tailored property recommendations while keeping CRM records precise and up to date.

Fluency in Spanish and English is essential, with additional languages valued.