Luxury Real Estate Client Relations Lead (Spain)

Gsma; Barcelona; Presencial; EUR 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time contract

Performance-based bonus

23 vacation days per year

Weekly language classes

Benefits platform discounts

Descripción de la vacante

Dils Lucas Fox in Barcelona is seeking a Client Relations Agent to join our luxury real estate team. You will handle inbound inquiries, prequalify leads, and Reactivate client accounts, while working closely with sales agents to ensure a smooth client journey.

Fluency in Spanish and English is essential, with additional languages valued. You will maintain CRM records and stay informed about our property portfolio and market trends in a fast-growing, international environment.

Formación

• Customer service or inbound sales experience is a plus.
• Fluency in Spanish and English; additional languages are valued.
• Excellent written and verbal communication with a friendly, professional demeanor.
• Ability to adapt in a fast-paced, sales-driven environment.

Responsabilidades

• Respond to inbound inquiries from national and international clients via phone, email, and digital channels.
• Prequalify leads by understanding their property needs and preferences.
• Reactivate client accounts and identify opportunities for tailored property recommendations.
• Collaborate with sales agents to ensure smooth handoffs and a seamless client experience.
• Maintain accurate records of client interactions in the CRM system.
• Stay updated on property portfolio and market trends to guide clients.

Conocimientos

Customer service

Inbound sales

Bilingual Spanish-English

Strong communication

CRM experience

Descripción del empleo

Dils Lucas Fox in Barcelona is seeking a Client Relations Agent to join our luxury real estate team. You will handle inbound inquiries, prequalify leads, and Reactivate client accounts, while working closely with sales agents to ensure a smooth client journey.

Fluency in Spanish and English is essential, with additional languages valued. You will maintain CRM records and stay informed about our property portfolio and market trends in a fast-growing, international environment.