Luxury Luggage Porter — Concierge Support & MOstay Perks

Mandarin Oriental; Palma; Presencial; EUR 21.000 - 27.000; Jornada completa

Descripción de la vacante

Mandarin Oriental Punta Negra Mallorca is seeking a Luggage Porter to join the Concierge team. You will greet guests on arrival, handle luggage with care, and ensure a luxurious first impression through immaculate lobby presentation.

The role requires strong English and Spanish communication, a valid driver’s license, and a polished appearance consistent with a luxury property. You will coordinate with concierge colleagues to arrange transportation and support guest requests.

Formación

• Valid driver’s license.
• Previous experience in the same role is preferred.
• Effective communication skills in English and Spanish (additional languages are a plus).
• Well-groomed appearance, adhering to the hotel's grooming standards.

Responsabilidades

• Greet and assist guests upon arrival and departure.
• Handle luggage storage and retrieval with tagging and security.
• Monitor the hotel entrance and luggage areas for safety and order.
• Maintain cleanliness and presentation of the lobby and entrance areas.
• Assist with transportation arrangements such as taxis, airport transfers and valet services.
• Collaborate with the Concierge team to provide seamless guest services.

Conocimientos

Driver's license

English language

Spanish language

Grooming standards

Descripción del empleo

Mandarin Oriental Punta Negra Mallorca is seeking a Luggage Porter to join the Concierge team. You will greet guests on arrival, handle luggage with care, and ensure a luxurious first impression through immaculate lobby presentation.

The role requires strong English and Spanish communication, a valid driver’s license, and a polished appearance consistent with a luxury property. You will coordinate with concierge colleagues to arrange transportation and support guest requests.