Luxury Hotel Sales Lead — Assistant Director

Mandarin Oriental Group; Palma; On-site; EUR 90,000 - 120,000; Full time

Job summary

Mandarin Oriental Punta Negra, Mallorca is seeking an Assistant Director of Sales to drive revenue growth and expand market share within luxury travel segments. Based in Mallorca, you will work under the Director of Sales to implement the hotel's commercial strategy and lead a high-performing sales team.

You will cultivate relationships with key accounts, participate in industry events, and collaborate with Revenue Management, Marketing, Reservations, and Operations to meet luxury hospitality

Qualifications

• Previous experience in a senior sales or sales management role within luxury hospitality.
• Fluency in English is essential; Spanish and additional languages are advantageous.

Responsibilities

• Developing and maintaining strong relationships with existing and prospective clients to drive revenue growth and increase market share.
• Identifying, targeting, and securing new business opportunities across assigned market segments.
• Supporting the Director of Sales in the implementation of the hotel's commercial strategy and annual sales plan.
• Analysing account performance, market trends, and competitor activity to identify opportunities and recommend strategic actions.
• Planning, organising, and participating in sales calls, client meetings, familiarisation trips, site inspections, and hosted events.
• Representing Mandarin Oriental, Punta Negra, Mallorca, at trade shows, industry events, and networking functions.
• Building long-term partnerships with key accounts across different segments, groups, corporate, leisure, travel trade, and luxury consortia.
• Managing lead generation, qualification, conversion, and follow-up to maximise revenue opportunities.
• Preparing compelling presentations and proposals that communicate the unique positioning and experiences of Mandarin Oriental, Punta Negra, Mallorca.
• Ensuring all account activity, client interactions, and sales opportunities are accurately maintained within company systems.
• Collaborating closely with Revenue Management, Marketing, Reservations, and Operations teams to deliver commercial objectives.

Skills

Senior sales experience

Luxury hospitality knowledge

Fluent English

Job description

Mandarin Oriental Punta Negra, Mallorca is seeking an Assistant Director of Sales to drive revenue growth and expand market share within luxury travel segments. Based in Mallorca, you will work under the Director of Sales to implement the hotel's commercial strategy and lead a high-performing sales team.

You will cultivate relationships with key accounts, participate in industry events, and collaborate with Revenue Management, Marketing, Reservations, and Operations to meet luxury hospitality