Luxury Front Desk Supervisor | Multilingual Guest Services

Silversea; Madrid; Presencial; EUR 25.000 - 42.000; Jornada completa

Descripción de la vacante

Silversea is seeking a professional Front Desk Host/Receptionist for onboard luxury operations. The role focuses on delivering exceptional guest services at the reception, coordinating guests' needs, and ensuring smooth daily operations.

A furniture of duties includes supervising reception and maintaining high communication with Guest Relations and other ship departments. Ideal candidates possess 2+ years in similar positions within international luxury establishments, fluent English, basic

Formación

• Preferably 2 years experience in a similar position (front desk, receptionist background).
• Basic accounting knowledge.
• Excellent fluent English (verbal and written). Conversational in preferably two additional languages (German, French, Italian, Spanish, Portuguese, Mandarin).

Responsabilidades

• Provide exceptional guest services at the reception desk.
• Supervise day-to-day operation of the reception desk.
• Assist with and coordinate guests' needs and requests ensuring high-quality service.

Conocimientos

Fluent English

Other languages

Guest services

Reception experience

Herramientas

Fidelio

MS Office

Descripción del empleo

Silversea is seeking a professional Front Desk Host/Receptionist for onboard luxury operations. The role focuses on delivering exceptional guest services at the reception, coordinating guests' needs, and ensuring smooth daily operations.

A furniture of duties includes supervising reception and maintaining high communication with Guest Relations and other ship departments. Ideal candidates possess 2+ years in similar positions within international luxury establishments, fluent English, basic