Luxury Auto Care Specialist – Iberian (Hybrid)

Porsche Digital Barcelona; Barcelona; Híbrido; EUR 26.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Six-month contract

€26.000 base salary

€2.000 benefits

Hybrid work model

International team

Partial work from home after training

Descripción de la vacante

Porsche Digital Barcelona is seeking passionate Customer Experts to join the Customer Relations Hub in Barcelona. You will be the first point of contact for the Iberian market, representing our products and delivering exceptional service.

Native Spanish with fluent English and Portuguese, luxury CRM experience (SAP or Salesforce) and outstanding communication are required. This role offers a six-month temporary contract in a fast-paced, inclusive team, with hybrid work and the possibility to

Formación

• Native level of Spanish with fluent English and Portuguese.
• Experience in automotive and luxury customer service.
• Excellent verbal and written communication; CRM experience.

Responsabilidades

• Represent Porsche products and services to customers.
• Be the first contact point for Iberian customers.
• Contribute ideas to develop the Customer Relations Hub.
• Use communication skills to help customers with diverse issues.
• Ensure a positive experience that meets quality standards.

Conocimientos

Spanish native proficiency

English fluency

Portuguese language

Automotive industry experience

Luxury customer service experience

CRM experience (SAP, Salesforce)

Excellent verbal and written skills

Empathetic problem-solving mindset

Herramientas

SAP CRM

Salesforce

Descripción del empleo

Porsche Digital Barcelona is seeking passionate Customer Experts to join the Customer Relations Hub in Barcelona. You will be the first point of contact for the Iberian market, representing our products and delivering exceptional service.

Native Spanish with fluent English and Portuguese, luxury CRM experience (SAP or Salesforce) and outstanding communication are required. This role offers a six-month temporary contract in a fast-paced, inclusive team, with hybrid work and the possibility to